Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Specialist who is passionate about customer service and technology. In this dynamic role, you will engage with customers, understand their needs, and create personalized experiences with Apple products. You'll be part of a collaborative environment that values diversity and inclusion, where your contributions will help foster brand loyalty and drive innovation. If you're curious and eager to learn, this opportunity offers a pathway to grow within a company that prioritizes its people and their development.

Benefits

Stock Programs

Discounts

Free Services

Educational Reimbursements

Qualifications

• Availability to work nights, weekends, and public holidays.
• Ability to personalize solutions and communicate effectively.

Responsibilities

• Deliver excellent service by understanding customer needs.
• Support peers by sharing knowledge and assisting in sales.

Skills

Customer Service

Knowledge of Apple Products

Teamwork

Communication Skills

Curiosity and Openness to Learning

Job description

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Specialist: Full-Time, Part-Time, and Part-Time Temporary

View more categories View less categories Sector Technology Role Specialist Contract Type Permanent Hours Full Time

Apple Retail brings together the best of Apple to help people do what they love, delivering a unique experience. We foster an inclusive culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You are dedicated to providing a customer service experience that is unparalleled. A Specialist is curious—you ask questions to understand our customers' needs and customize recommendations to enrich their lives.

Description

Deliver excellent service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant purchase options. Stay proactively updated on Apple’s products, services, and sales processes. Support your peers by sharing knowledge and assisting in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including customer service and support in other store areas. Contribute to an inclusive environment by respecting differences and fostering curiosity to learn. Demonstrate Apple’s values of inclusion and diversity daily.

Minimum Qualifications

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliably attend work as scheduled, in line with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions and communicate effectively.
• Ability to work in a fast-paced environment supporting multiple customers.
• Teamwork skills, demonstrating shared responsibility and accountability.
• Curiosity and openness to learning and helping others grow.
• Willingness to deepen understanding of Apple and third-party products.
• Trustworthiness with sensitive or confidential information.

Pay & Benefits

Base pay is part of a total compensation package, determined within a range based on skills, qualifications, experience, and location. Opportunities include stock programs, discounts, free services, educational reimbursements, bonuses, and relocation. Learn more about Apple Benefits.

For roles in specific locations, click here for pay information. Benefits are subject to eligibility and plan terms.

Apple is an equal opportunity employer committed to inclusion and diversity, promoting equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other protected characteristics.

Where we're hiring

Submit Resume

Company

Inclusion

Everybody in

Diversity includes. Inclusion empowers. Bringing everybody in allows us to do our best work together. We are committed to inclusive hiring, development, and equitable pay.

What you work for should reflect what you stand for

We consider the impact of our creations on customers, colleagues, and the planet, focusing on accessibility, equity, privacy, and the environment.

Many join Apple because our values align with theirs.

Starting here is just the beginning

People are at the heart of Apple. From day one, you can contribute meaningfully and access career development resources, including Apple University courses. Growth opportunities include deepening expertise, changing scope, or exploring new roles. You lead your growth, and we support you.

Your work is as meaningful to us as it is to you

Apple

Apple’s structure is based on functional expertise rather than business units, promoting decision-making by those with the most knowledge. Collaboration involves respectful debate and collective decision-making, fostering innovation. Cross-functional collaboration is essential, with teams working together to create exceptional user experiences.

When experts make the decisions, they decide to innovate

Innovation is driven by knowledgeable specialists willing to take informed risks. Apple’s culture encourages bold ideas, leading to breakthroughs—from Siri to COVID-19 PPE to eco-friendly packaging. Every role, even those behind the scenes, contributes to innovation.

There’s a place here for every kind of brilliant.

Your specialty or ideal role may exist across many areas at Apple.

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