Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; Novi (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in technology is seeking a Specialist to join their team. In this role, you will provide exceptional customer service by understanding client needs and recommending tailored solutions. Your ability to thrive in a fast-paced environment and work collaboratively will be key to building brand loyalty and enhancing customer experiences. This position offers opportunities for growth and development within a company that values diversity and inclusion. Join a team where your contributions make a meaningful impact and where innovation is at the forefront of everything you do.

Benefits

Medical and dental coverage

Retirement plans

Discounted products

Educational reimbursement

Bonuses

Stock programs

Qualifications

• Availability to work based on business needs, including nights and weekends.
• Ability to communicate effectively and support multiple customers.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products.
• Support peers and maintain accuracy in customer service tasks.

Skills

Knowledge of Apple products and services

Ability to personalize solutions

Ability to work in a fast-paced environment

Teamwork skills

Curiosity and openness to learning

Trustworthiness with sensitive information

Job description

You will need to login before you can apply for a job.

Specialist: Full-Time, Part-Time, and Part-Time Temporary

View more categories View less categories Sector Technology Role Specialist Contract Type Permanent Hours Full Time

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.

Description

Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Stay informed about Apple's products, services, purchase options, and sales processes. Support your peers by sharing knowledge and assisting in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including providing customer service and support in various store areas. Contribute to an inclusive environment by respecting differences and demonstrating curiosity to learn. Embody Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliably attend work as scheduled, in line with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions based on customer needs and communicate effectively.
• Ability to work in a fast-paced environment supporting multiple customers.
• Teamwork skills, demonstrating shared responsibility and accountability.
• Curiosity and openness to learning and helping others grow.
• Willingness to deepen understanding of Apple and third-party products to enhance customer experience.
• Trustworthiness with sensitive or confidential information, aligning with Apple's core values.

Pay & Benefits

Apple offers a total compensation package, including base pay within a range, opportunities for growth, and benefits such as medical and dental coverage, retirement plans, discounted products, educational reimbursement, bonuses, and stock programs. Pay details vary by location and are subject to eligibility requirements.

Apple is an equal opportunity employer committed to diversity and inclusion, seeking to promote equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Where we're hiring

Submit Resume

Company

Inclusion

Everybody in

We value diversity and inclusion, striving for equitable hiring, development, and pay. Our commitment extends to addressing social issues such as accessibility, privacy, and environmental sustainability.

What you work for should reflect what you stand for

We consider the impact of our work on customers, colleagues, and the planet, integrating innovation with social responsibility.

People join Apple because our values align with theirs.

Starting here is just the beginning

We support your growth through career development programs, resources, and opportunities for advancement or change within the company.

Change is constant at Apple, and you play a central role in your career growth, with support from us.

Your work is as meaningful to us as it is to you

Apple

Apple's organizational structure emphasizes expertise and collaboration, fostering innovation through respectful debate and collective decision-making. Cross-functional teamwork aims to deliver extraordinary user experiences, with each specialist contributing their expertise.

Innovation is driven by knowledgeable individuals who are encouraged to take informed risks. Examples include efforts in AI, healthcare, and sustainable packaging, demonstrating our commitment to impactful innovation.

There’s a place here for every kind of brilliant.

Your specialty or ideal role may span multiple areas at Apple.

Create a job alert and receive personalized recommendations directly to your inbox.