Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; Huntersville (NC); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Specialist to deliver exceptional customer service and foster brand loyalty. In this role, you will engage with customers, understand their needs, and provide tailored recommendations on products and services. Your commitment to inclusion and diversity will contribute to a welcoming environment for all. This position offers opportunities for growth and development within a collaborative team that values innovation and excellence. If you are passionate about technology and eager to help others, this is the perfect opportunity for you.

Benefits

Medical Benefits

Dental Insurance

Retirement Plans

Employee Discounts

Educational Reimbursement

Stock Purchase Options

Qualifications

• Availability to work flexible hours including nights and weekends.
• Ability to personalize solutions and communicate effectively.

Responsibilities

• Deliver excellent service by understanding customer needs.
• Stay updated on Apple products and support peers.

Skills

Customer Service

Communication

Teamwork

Curiosity

Job description

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Specialist: Full-Time, Part-Time, and Part-Time Temporary

Employer Apple Location Huntersville, North Carolina, United States Salary Competitive Closing date 2 Jun 2025

View more categories View less categories Sector Technology Role Specialist Contract Type Permanent Hours Full Time

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.

Description

Deliver excellent service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant purchase options. Stay proactively updated on Apple's products, services, and sales processes. Support your peers by sharing knowledge and assisting in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including providing customer support in other store areas. Contribute to an inclusive environment by respecting differences and fostering curiosity and learning. Demonstrate Apple's values of inclusion and diversity daily.

Minimum Qualifications

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliably attend scheduled work in accordance with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions and communicate effectively.
• Experience working in a fast-paced environment supporting multiple customers.
• Teamwork skills with shared responsibility and accountability.
• Curiosity and openness to learning and helping others grow.
• Willingness to deepen understanding of Apple and third-party products to enhance customer experience.
• Trustworthiness with sensitive or confidential information.

Pay & Benefits

Base pay is part of a total compensation package, determined by skills, qualifications, experience, and location. Employees can participate in stock programs, purchase stock at a discount, and receive benefits such as medical, dental, retirement, discounts, and educational reimbursement. Role may include bonuses, commissions, or relocation assistance. Eligibility requirements apply. Learn more about Apple Benefits.

For roles in certain states, view specific pay information by selecting a store.

Apple is an equal opportunity employer committed to inclusion and diversity, seeking to promote equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other protected characteristics.

Where we're hiring

Submit Resume

Company

Inclusion

Everybody in

Diversity includes. Inclusion empowers. We strengthen our commitment to inclusive hiring, development, and equitable pay for all.

What you work for should reflect what you stand for

We consider the impact of our creations on customers, colleagues, and the planet, focusing on accessibility, equity, privacy, and environment.

Everyone joins Apple for reasons aligned with their values.

Starting here is just the beginning

At Apple, you’ll have opportunities for meaningful contributions, career development, and growth. You can deepen your expertise, change scope, or explore new roles, with support and resources including Apple University.

Change is constant, and you are the leader of your growth, with Apple supporting your journey.

Your work is as meaningful to us as it is to you

Apple

Apple’s organization by expertise fosters innovation and collaboration, with decision rights held by specialists. Leaders combine expertise with detailed immersion and collaborative debate, fostering an environment of respectful, honest discussion and collective decision-making.

Cross-functional collaboration aims to create extraordinary user experiences, with many specialist teams working together towards a shared purpose.

When experts make the decisions, they decide to innovate

Innovation at Apple is driven by knowledgeable experts willing to take bold, informed risks. Our culture encourages innovation through community, experimentation, and a focus on breakthroughs, whether in product development or social impact initiatives like COVID-19 response or environmental efforts.

There’s a place here for every kind of brilliant.

Your specialty or ideal role may exist across many areas at Apple.

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