Specialist, Data & Gift Processing

University of Denver; Denver (CO); On-site; Full time

Job summary

The University of Denver is seeking a Specialist, Data & Gift Processing to handle vital processes for charitable contributions and assist in data management. This role focuses on the gift processing lifecycle while enhancing the data quality within the Advancement database, contributing directly to the organization’s fundraising goals. Candidates should possess strong technological skills, critical thinking abilities, and a keen eye for detail. The position offers a dynamic work environment with opportunities for professional growth within a major educational institution committed to excellence and diversity.

Benefits

Medical and dental benefits

Paid time off

Tuition benefit

ECO pass

Qualifications

• Bachelor’s degree or equivalent combination of education or work experience.
• 1 year of experience working in an office environment.
• Knowledge of database software and high level of technological proficiency required.

Responsibilities

• Process charitable gifts and pledges accurately.
• Improve and maintain data entry integrity.
• Communicate effectively with donors and internal partners.

Skills

Technological proficiency

Critical thinking

Attention to detail

Customer service

Education

Bachelor’s degree or equivalent

Tools

CRM Advance database software

Job description

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About The University Of Denver

The University of Denver is a private institution dedicated to the public good. Here, we create a better future for all.

About The University Of Denver

The University of Denver is a private institution dedicated to the public good. Here, we create a better future for all.

Through the 4D Experience, our community members build skills, knowledge and perspective at our campuses nestled in the vibrant city of Denver and the Rocky Mountains. As globally-minded citizens, we strive to make a difference in the world and create real, lasting change through collaborations and cutting-edge research designed to solve real-world challenges. For over 150 years, DU has offered a multitude of disciplines, majors and degrees designed to prepare students for lives and careers of purpose.

About DU Advancement

The Denver Difference campaign is our most ambitious yet. It marks a dramatic shift in conventional thinking about what the university experience can and should be. DU is setting the bar with our approach to higher education, developing and preparing students to be successful in life in every way. The University of Denver is building an advancement enterprise that mirrors the excellence and innovation of our great institution. Inclusive of alumni relations, development, and student and alumni career services, DU Advancement is building and fostering a culture of deep engagement and philanthropy in support of our bold vision.

The University of Denver and DU Advancement deeply value inclusive excellence, recognizing that its success is dependent on how well it values, engages, and includes the rich diversity of constituents. As a part of that effort, we are continuing to grow a team of inclusive, collaborative, inquisitive, innovative, ethical, and transparent advancement professionals who possess deep mutual respect for one another and for our shared profession.

Position Summary

This position is responsible for completing the timely and accurate processing of charitable contributions made to the University of Denver and supporting special data projects and data quality control within Gift Administration & Records Management. The Data and Gift Specialist performs a broad range of tasks, including data entry and retrieval, gift processing, and participating in setting data priorities and data control mechanisms to ensure that special projects affecting short-term fundraising goals are completed.

The Data & Gift Specialist works primarily from the Advancement office located in the Administrative Office Building of University of Denver’s campus (2601 E Colorado Ave, Denver, CO 80208). Occasional travel to and from campus may be expected for meetings, events, and collecting gifts. This position may be expected to work extended hours during May, June, July, December, and January in order to handle periods of heavier work volume for fiscal and calendar year-ends (they will be compensated in accordance with FLSA standards).

Essential Functions

Gift Processing

• Under general supervision, process charitable gifts and pledges received by the University of Denver with a high degree of accuracy.
• Review, validate, and post gift batches to CRM Advance in a timely manner.
• Produce and send donor tax receipts in alignment with University procedures and IRS regulations.
• Research and identify donors, donation designations, and solicitation codes while preparing gift batches for posting in CRM Advance.
• Communicate with alumni, current and prospective donors, Advancement, and campus partners to promptly answer inquiries, collect and verify gift details, and otherwise provide a high level of customer service as a representative of the Gifts Administration & Records Management team.
• Participate in Gift Administration & Records Management team meetings and additional meetings as needed.
  
  
  

Data Entry & Integrity

• Improve the quality and effectiveness of the Advancement database (currently CRM Advance) and ensure the integrity of its data.
• Create and update information, including but not limited to, gift recording, events, biographical recording, and document imaging.
• Execute data entry projects accurately and timely. Analyze data for appropriate coding. Run data quality reports to ensure accuracy. Add new constituent records to the database as needed, analyze information, and populate all appropriate fields where information is available. Identify and recommend course of action on data quality issues.
• Research missing information through a variety of paid and free resources, through campus partners, and from constituents.
• Proactively collect and code critical data as determined by the data collection plan.
• Work closely with Advancement Business Intelligence staff to develop data quality reports.
  
  
  

Partnerships & University Citizenship

• Serve as an active and collaborative partner to all central and unit-based Advancement staff, the Controller’s Office, information Technology, and other campus colleagues, , to foster strategic, effective, and collaborative career and professional development practices.
• Models “One DU” leadership.
  
  
  

Knowledge, Skills, And Abilities

• Knowledge of database software; high level of technological proficiency required.
• Must possess strong critical thinking skills and recognize opportunities for improvement in the completion of tasks and projects.
• Ability to handle confidential information with integrity and accuracy
• Ability to navigate customer service situations, display good judgment and follow-through.
• Must have strong organizational skills and strict attention to detail.
• Must be able to manage time well, particularly while managing competing priorities.
• Must be able to work independently and as a part of a group.
  
  
  

Required Qualifications

We welcome applications from all candidates, including first-generation applicants and individuals from diverse backgrounds, such as veterans and those with disabilities. We welcome you to apply if you meet the minimum requirements listed below and are enthusiastic about the work.

• Bachelor’s degree or equivalent combination of education or work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification)
• 1 year of experience working in an office environment, including collecting and organizing data.
  
  
  

Preferred Qualifications

• Experience working in a higher education or a similarly complex non-profit environment.
• Experience with CRM Advance database software or similar software solution.
• Experience working with and manipulating large quantities of data.
  
  
  

Working Environment

• Standard open office environment
• Noise level is quiet to moderate
• Eligible for hybrid work
  
  
  

Physical Activities

• Ability to use a computer for an extended period
• Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance
  
  
  

Work Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m. Some nights and weekends as required.

In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.

Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) June 27, 2025.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number

The salary grade for the position is 8.

Hourly Range

The hourly range for the position is $25.54-$29.63

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please Include The Following Documents With Your Application

• Resume
• Cover Letter
  
  
  

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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