Specialist, Compliance

MSD Malaysia; West Point (PA); Hybrid; USD 79,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement benefits

Paid holidays

Job summary

Merck seeks a Compliance Specialist to support site learning and training compliance programs, ensuring adherence to QMS requirements, regulatory expectations, and global standards. This role covers training compliance, instructional design, and continuous improvement to maintain an inspection-ready learning environment.

You will partner with SMEs, Quality, and L&D to translate business and compliance needs into effective learning solutions, manage LMS and curriculum activities, and continuously

Qualifications

• Experience with adult learning principles and instructional design.
• GxP/GMP experience in a regulated environment.
• Experience with LMS packaging and deployment.

Responsibilities

• Design, develop, update, and sustain instructor-led training and eLearning modules.
• Partner with SMEs, Quality, and L&D to define learning objectives and gaps.
• Review content for accuracy and regulatory compliance.
• Execute LMS and curriculum management activities.
• Use digital tools to improve learner experience and scalability.
• Manage deliverables and communicate status and risks.

Skills

Adult Learning Theory

Articulate 360

Captivate

GxP Compliance

Instructional Design

Learning Management

Performance Consulting

Data Integrity

Continuous Improvement

Communication

Education

Bachelor’s degree (preferred)

High School Diploma or GED

Tools

Articulate 360

Captivate

PowerPoint

Job description

Position Summary

We are seeking a highly skilled Compliance Specialist to support site learning and training compliance programs, ensuring adherence to Quality Management System (QMS) requirements, regulatory expectations, and global standards. This role will support training compliance, instructional design, and continuous improvement initiatives to maintain an effective and inspection-ready learning environment. The ideal candidate brings experience in GxP compliance, instructional design, performance consulting, Learning Management System (LMS) activities & curriculum management. This role partners with Subject Matter Experts (SMEs), Quality, business stakeholders, and L&D colleagues to translate business and compliance needs into effective learning solutions.

Responsibilities

• Design, develop, update, and sustain instructor‑led training, job aids, eLearning modules, and other learning solutions aligned with adult learning principles, business needs, quality & regulatory expectations, and site standards.
• Partner with SMEs, Quality, business stakeholders, and L&D colleagues to assess needs, define learning objectives, identify performance gaps, and recommend targeted solutions.
• Review and improve learning content for accuracy, relevance, engagement, accessibility, and compliance with approved standards.
• Execute LMS and curriculum management activities, including training assignments, learning artifact updates, curriculum accuracy checks, learner population alignment, and deployment support.
• Use digital tools and learning technologies to improve learner experience, workflow efficiency, and scalable training delivery.
• Manage deliverables, communicate status, risks, dependencies, and decisions needed, and drive timely completion of assigned work.
• Provide flexible support, including off‑shift coverage as needed, to meet production floor training needs and support timely employee qualification.
• Evaluate training effectiveness using available data, feedback, observations, and performance indicators, and recommend continuous improvement actions.

Required Experience and Skills

• Experience with Articulate 360, Captivate, PowerPoint‑based workflows, and LMS packaging standards.
• Experience with Learning Management Systems, curriculum management, training assignments, and learning content deployment.
• Performance consulting skills, including assessing business needs, identifying performance gaps, and recommending learning solutions.
• GxP/GMP experience in a regulated environment.
• Ability to manage multiple priorities and deadlines while maintaining safety, compliance, data integrity, and inspection readiness.
• Strong communication, collaboration, problem‑solving, continuous improvement, and attention to detail.
• Digital/AI‑first approach to all tasks.
• Exposure to continuous improvement frameworks (e.g. Lean, Six Sigma, QbD, TQM, Agile, etc.)

Required Education

High School Diploma, GED, or international equivalent and at least 6 years of relevant academic and/or practical work experience. Education beyond high school will be counted as relevant experience.

Preferred Education

Bachelor’s degree in a relevant field and at least 2 years of experience. Minimum of 2 years of technical writing, instructional design and facilitation experience.

Location

Hybrid - West Point

Required Skills

• Adult Learning Theory
• Adult Learning Theory
• Articulate 360
• Biopharmaceutical Industry
• Business Consulting Services
• Competency Management
• Compliance Activities
• Compliance Monitoring
• Compliance Policies
• Compliance Program Development
• Compliance Reporting
• Compliance Training
• Continuous Improvement
• Data Integrity
• Employee Communications
• Employee Training
• GxP Compliance
• Instructional Design
• Learning Management
• Learning Management Systems (LMS)
• Medical Devices
• Metrics Analysis
• Performance Consulting
• Process Training
• Project Management
• {+ 3 more}

Inclusion & Equal Opportunity

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts.

Compensation

The salary range for this role is $79,200.00 - $124,700.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.

Benefits

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Eligibility and Legal Compliance

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

About the Company

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.