Specialist, Community Engagement

RTD; Denver (CO); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Employee Benefits

Job summary

Regional Transportation District (RTD) seeks a dedicated Public Engagement professional to plan and execute outreach for agency initiatives and educational campaigns. You will document activities, support projects, and foster partnerships with community organizations and government partners.

You will craft talking points, draft stories and presentations and present them at public meetings, events and internal briefings while coordinating with multiple RTD departments to share accurate

Qualifications

• Associate’s degree in a related field preferred.
• Minimum two years of progressive experience in public relations, community engagement, communications, or related field with public or private sector.
• Fluency in a language identified by RTD’s language access plan strongly preferred.
• Ability to demonstrate RTD values: Passion, Respect, Diversity, Trustworthiness, Collaboration, Ownership.
• Ability to build coalitions and communicate with diverse audiences.
• Strong writing, editing and proofreading for clear, factual material.

Responsibilities

• Conceptualizes, plans and executes outreach programming for RTD initiatives and educational campaigns.
• Manages records documenting outreach activities and effectiveness.
• Assists with routine and special engagement projects.
• Cultivates partnerships with community organizations, government agencies and educational institutions; co-hosts events.
• Crafts talking points, stories and presentations; delivers messages via public meetings, interviews, events and internal channels; ensures accurate information dissemination.
• Coordinates with Transit Police, Service Development, Civil Rights, Planning, Government Relations and Board Office on outreach best practices.
• Oversees team inventory of marketing materials and supplies, anticipates needs.

Skills

Strong writing

Public speaking

Interpersonal skills

Effective communication

Coalitions & partnerships

Time management

Confidentiality

Language access fluency

Sales experience (nice to have)

Analytical & research skills

Flexibility for events/hours

Education

Associate’s degree or higher in Public Administration, Communications, Marketing, Social Work, Non-Profit Management, Education, or related field

Job description

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

Focusing on increasing public awareness of RTD services and initiatives, this position supports a variety of transit-related public engagement projects with agency departments and community partners.

Essential

• Under the direction of the Manager, Community Engagement, this role conceptualizes, plans and executes outreach programming related to agency initiatives and educational campaigns.
• Manages comprehensive records documenting outreach activities and their effectiveness in advancing RTD's strategic priorities.
• Assists the Manager, Community Engagement with routine and special engagement projects.
• Cultivates and maintains effective partnerships with community organizations, government agencies, and educational institutions to promote awareness of RTD services and initiatives. Facilitates collaboration, gathers feedback, and co-hosts events aligned with RTD strategic goals.
• Crafts talking points, drafts stories, and creates presentations regarding RTD services and initiatives. Delivers these messages through various channels, including public meetings, interviews, community events and organizational presentations, ensuring clarity and resonation with diverse audiences. Collaborates with internal teams to ensure accurate and up-to-date information is disseminated.
• Establishes relationships with internal departments, including Transit Police, Service Development, Civil Rights, Planning, Government Relations and the Board Office. Provides guidance on outreach best practices and facilitates the coordination of community outreach programs and events across multiple departments.
• Oversees the team’s inventory, including marketing materials, promotional giveaway items and equipment, and anticipates when additional supplies are needed.

Other

All job-related duties as assigned.

Qualifications

• Associate’s degree in Public Administration, Communications, Marketing, Social Work, Non-Profit Management, Education or a closely related field is preferred.
• A minimum of two years of progressively responsible experience in public relations, community engagement, media relations, communications, public affairs, marketing or a related field with a public agency or private company.
• Fluency in a language identified by RTD’s language access plan strongly preferred
• Ability to demonstrate the RTD values of Passion, Respect, Diversity, Trustworthiness, Collaboration and Ownership in all interactions and work activities.
• Ability to build coalitions, foster local and regional partnerships and communicate effectively with a broad spectrum of audiences.
• Strong writing, editing and proofreading skills and the ability to write clear, concise, factual material in an understandable manner with various audiences in mind.
• Strong public speaking, presentation and interpersonal skills.
• Ability to efficiently manage time and workload, which includes proactively planning, prioritizing, organizing and following-through on a variety of assignments.
• Ability to use sound judgment and maintain the strictest of confidentiality.
• Knowledge of transit operations is a plus.
• Experience working in a sales environment is a plus.
• Basic analytical and research skills.
• Ability to work a flexible schedule, which includes attending events and meetings that occur in early morning and evening hours, as well as weekends and some holidays

Or

An equivalent combination of education, experience, knowledge, skills, abilities.

Working Environment & Physical Requirements

• While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
• While performing the duties of this job, the employee is frequently required to work flexible hours in a variety of environments, including RTD’s administrative offices, school gymnasiums and other community spaces, and outdoors. The employee is expected to work outdoors exposed to weather conditions, including heat, cold, rain, and snow.

Career Map

Based on job performance, experience, education and position availability the next step on the career map for this position may be:

• Senior Specialist, Community Engagement

Pay Range

$59,796.00 - $84,462.00 Annual

EEO POLICY & ADA ACCOMMODATIONS

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at [e-mail], or the Talent Acquisition team [e-mail].

To learn more or see our EEO policy, please visit our EEO page at: https://www.rtd-denver.com/open-records/reports-and-policies/eeo-policy

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.