Specialist, Clinic Support Service

Best Friends Animal Society; Kanab (UT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

9 paid holidays

401(k) plan

Job summary

Best Friends Animal Society in Kanab, UT is seeking a Specialist, Clinic Support Service to collaborate with Veterinarians and clinic staff, ensuring cleanliness and patient care within the sanctuary clinic.

The role offers a 4-day work week (Thu–Sun, 8am–7pm) with a competitive hourly hire range and comprehensive benefits including medical, dental, and vision coverage, paid time off, and a 401(k) plan.

Qualifications

• Ability to perform accurately in a fast-paced environment.
• Demonstrates personal accountability to ensure timely completion of tasks.
• Experience interacting with the general public is preferred.

Responsibilities

• Maintain cleanliness and visual organization of the clinic and grounds.
• Assist front desk and communicate with clients and staff professionally.
• Follow policies set by Medical Director and Clinic Manager.
• Handle routine tasks and adapt to spontaneous needs in the clinic.

Skills

Attention to detail

Accountability

Customer service

Job description

Specialist, Clinic Support Service - Kanab, UT

The Best Friend's Mission is to do nothing short of making history by bringing about a time when there are No More Homeless Pets. Our goal is that every animal shelter in every community in the country be no kill.

The fact is, we have a great culture, populated by fun, dedicated, and brilliant people. But we're always looking for talented people who can help us make history, and that's where you come in.

Location: Kanab, Utah

Hiring Range: The hiring range for this position is between $15.80 - $18.00 per hour + great benefits!

Hours: Thursday- Sunday 8am-7pm

Position Summary: Work closely with Veterinarians, Veterinary Technicians, Senior Technicians, Team Leader, and other Clinic staff to support the needs of the facility and clients as seen by the Best Friends Animal Sanctuary Clinic. Position is responsible for the routine and spontaneous tasks required to maintain the cleanliness and sanitary condition of the clinic facility and grounds. If needed: facilitate the comfort, cleanliness and care of the animals in the clinical environment.

Culture Statement and Responsibility: We believe in treating everyone with kindness and compassion, building trust throughauthenticityand followingthrough oncommitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team memberis responsible forcreating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.

Essential Duties and Responsibilities:

• Treat people with kindness and compassion, build trust by demonstrating authenticity and following through on commitments, prioritize personal well-being like you do our mission, and work to build strong relationships with colleagues by participating in communication loops to share and receive honest feedback.
• Communicate professionally to Clients, Veterinary staff, Management and other Sanctuary departments regarding job responsibilities.
• Maintain the ability to follow policies and procedures set by the Medical Director and Clinic Manager.
• Maintain confidentiality regarding patient status/treatment, client information and other sensitive clinic operations.
• Responsible for the overall cleanliness & visual organization of the clinic and grounds.
• Walk and socialize clinic patients as instructed per medical orders.
• Clean all work areas and appropriately sanitize the clinic and grounds (e.g. mop and Accel floors, collect trash/recycling, clean restrooms).
• Clean/stock/sanitize common areas and employee offices/workspaces according to daily/weekly schedule.
• Process surgical and general laundry daily, based on standard medical protocols.
• Manage recycling waste.
• Organize and maintain inventory for all housekeeping in an efficient manner.
• Cover front desk as needed
• Other duties as assigned.

Skills and Experience:

• Work requires continual attention to detail. Must be able to work in a fast paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner.
• Demonstrates approachability when dealing with clients and coworkers. Experience in interacting with the general public (customer service) preferred.

Physical & Other Requirements:

• Must have a valid driver’s license and qualify for Best Friends insurance.
• Must be able to safely lift animals, food, garbage bags, etc., (approx. up to 40-60 pounds).
• Must be able to stand as well as bend for extended periods of time.

*During the selection process candidates may be asked to participate in a clinic onsite interview*

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

Culture Statement and Responsibility

We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.

Best Friends received a 2022 Top Workplaces USA award from Energage.

Visit the Best Friends Animal Society page on the Energage Top Workplaces award winners' site here to learn more. Not only do we take pride in cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award. We offer competitive pay including the opportunity to receive a discretionary bonus based on performance. We offer medical, dental, vision, basic and supplemental life insurance, short- and long-term disability, dependent care reimbursement, pet sitting reimbursement when traveling for work, flexible spending account, and health savings account. We offer generous paid time off, nine paid holidays annually, an auto insurance discount, and legal and identity theft coverage. For added well-being support, we offer pawternity leave for employees to have time to care for their personal pets, mental health support, and an employee assistance program. We also offer a generous 401(k) savings plan.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.