Specialist- Children’s Services

Fortiuscap; Vail (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Retirement match

Paid vacation and holidays

Wellness programs

Bilingual pay incentive

Job summary

TheLibrary is seeking a Children’s Specialist to coordinate activities for ages 0–11 and support patrons with library services at the town branch. You will teach story times, assist with outreach and program promotion, and help maintain a welcoming environment.

Required are a Bachelor’s Degree or equivalent experience and at least one year of customer service. This is an on-site, full-time position with a strong emphasis on literacy and early learning.

Qualifications

• Bachelor’s Degree, equivalent work experience or completion of apprenticeship.
• One year of customer service work experience.

Responsibilities

• Assist at the customer service desk during rotations.
• Maintain library shelves and keep public areas tidy.
• Help patrons with standard library services.
• Assist with computer navigation and digital resources.

Skills

Customer service

Computer software navigation

Attention to detail

Education

Bachelor’s Degree

Job description

Description

TheLibrary Children’s Specialist coordinates and assists with the planning and presentation of library activities for children aged 0 – 11. The specialist incorporates early literacy learning techniques aligned with the “Every Child Ready to Read” framework. The specialist also provides customer service to patrons including processing new library cards, check-in & check-out of materials, collection of money for fees and other duties as assigned. Teamwork, communication and personal accountability are essential to the success of this position.

Essential Duties and Responsibilities

• Perform library tasks during assigned customer service desk rotations


• Maintain library shelf materials and keep public areas tidy


• Assist patrons with standard library services


• Assist patrons with library computer navigation, troubleshooting library device hardware issues, and introducing digital resources


• Support staff with opening and closing procedures for both the library branch and outreach vehicles


• Complete monthly check-in meeting with supervisor


• Plan and conduct story times and other children’s programming as assigned


• Engage with Project Outcome data and assessment tools to measure programming impacts and participation


• Create displays, promotional materials and programming crafts


• Participate in content creation for media outlets and the PR Librarian as assigned


• Support staff with back of house library processes including courier, item maintenance, shelf inventory and deselection

Competency

Adept with computer software navigation, customer service, and attention to detail. Ability to understand and apply both District policies and Colorado library laws. Ability to solve practical problems and respond to routine requests.

Requirements

Required education and experience: Bachelor’s Degree, equivalent work experience or completion of apprenticeship. One year of customer service work experience.

Work Environment

Inside support role, with occasional outside assignments. Regular interaction with other staff and the public. Operates puppets, phones, computers and office equipment.

Hours of Work

Hourly, Non-exempt Full-Time

The schedule requires one evening shift per week and one weekend shift per month.

Additional eligibility qualifications

NONE

Supervisory responsibilities

NONE

Benefits

This position is eligible for benefits including medical, dental and vision insurance, paid vacation, sick and holiday time off, retirement match, bilingual pay incentive and wellness programs

Physical demands

Light physical effort in carrying and shelving books. Frequent standing, walking, bending, stooping and reaching. Regular delivery of story time programming to children and their caregivers.

Non-essential functions:

• Support staff in outreach service procedures and providing standard library services during outreach events, including bookmobile operations


• Transport mail to and from the post office and sort into appropriate inboxes


• Support other District libraries with youth programming as assigned
  Support parent and classroom orientation visits

This job description outlines the primary responsibilities of the position, but is not intended to be an exhaustive list. Employees may be asked to perform other tasks as needed, including non-essential functions, at the discretion of their supervisor.

Classification

Nonexempt

Reports To (Accountability): Branch Manager or Librarian