Specialist-Authorization Denial

Baptist Memorial Health Care; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Baptist Memorial Health Care in Memphis is seeking an Authorization Denial Specialist to ensure chemotherapy and related services meet medical policies and guidelines. You will initiate pre-certifications and complete insurance verification for outpatient services.

You will review clinical information for denials, perform retro authorizations, and work with physicians to defend revenue while maintaining compliance with payers.

Qualifications

• 3 – 5 years of business experience in a healthcare environment, with 2 years in a clinical setting.
• Associates degree or 2 years of college.
• Critical thinking and judgement required.
• Ability to read and interpret medical policies, LCDs, and FDA guidelines.
• Strong organizational and documentation skills.
• Experience handling pre-certifications and prior authorizations is preferred.

Responsibilities

• Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements.
• Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites
• Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner
• Responsible for completing the Insurance Verification process
• Works closely with physicians and clinic staff obtain authorizations to promote positive patient outcomes, timely treatment and positive reimbursement
• Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff.
• Reviews, assesses and evaluates all authorization denial communications received in order to optimize reimbursement

Skills

Customer service

Communication

Critical thinking

Multi-tasking

Problem solving

Education

Associates degree or 2 years of college courses

Tools

Healthcare websites

Computer literacy

Job description

Summary

Authorization Denial Specialist ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior authorizations per payer guidelines prior to services being rendered and completes the Insurance verification process.

Overview

Authorization Denial Specialist ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior authorizations per payer guidelines prior to services being rendered and completes the Insurance verification process. Reviews clinical information and supporting documentation for outpatient or Part B services authorization denials to determine and perform retro authorizations, reconsiderations or appeal actions to defend the revenue. Performs other duties as assigned.

Responsibilities

• Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements.
• Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites
• Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner
• Responsible for completing the Insurance Verification process
• Works closely with physicians and clinic staff obtain authorizations to promote positive patient outcomes, timely treatment and positive reimbursement
• Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff.
• Reviews, assesses and evaluates all authorization denial communications received in order to optimize reimbursement

Minimum Required Requirements, Preferences and Experience

3 – 5 years of business experience in a healthcare environment with 2 of those years being in a clinical setting.

Preferred/Desired

5 years of business experience in a healthcare environment with at least 3 years payer specific experience.

3 years clinical experience in a clinical care setting

Pre-certification experience desired.

Education

Minimum Required

Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Strong organizational skills. Ability to type and/or key correctly

Preferred/Desired

Associates degree or 2 years of college level courses.

Training

Minimum Required

Requires critical thinking and judgement.

Preferred/Desired

Must demonstrate the ability to appropriately use standard criteria established by payers.

Special Skills

Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Minimum Required

Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Advance computer literacy skills and problem-solving skills. Ability to deal with confrontational issues and high stress situations with patients, family, and physicians.

Preferred/Desired

Knowledge of oncology pre-certification requirements and guidelines.

Licensure

• Pharmacy Tech
• CHAA
• RHIT
• LPN
• RN