Specialist Associate Principal Engineer -- Infor M3 Customer Order Management Functional Solution Architect

Nagarro; Easton (Northampton County); Sur place; USD 140 000 - 180 000; Plein temps

Résumé du poste

Nagarro is seeking an Associate Principal Engineer in Easton, PA to lead end-to-end design for Infor M3 Customer Order Management. You will own functional architecture, configure standards, and align with the global M3 template while coordinating with regional teams.

You will drive discovery, translate requirements into designs, and guide cross-functional teams through ERP implementations, governance, and production support in a multi-region environment.

Qualifications

• Extensive functional experience with Infor M3 COm and related ERP platforms.
• Strong knowledge of order-to-cash, pricing, tool rentals, and service.
• Experience leading cross-functional solution design and functional specifications.
• Ability to communicate complex ERP concepts to diverse audiences.

Responsabilités

• Lead end-to-end solution design for Customer Order Management capabilities and related cross-functional processes.
• Own functional architecture, configuration standards, and alignment to the global M3 template.
• Facilitate discovery and fit-gap sessions with business stakeholders and regional teams.
• Translate approved requirements into functional designs, specifications, test scenarios, and implementation guidance.
• Recommend configuration, process changes, integration, or extension approaches based on business value and long-term supportability.
• Partner with Product Management, Technical Architecture, Integrations, Development, Testing, and Support teams.
• Provide expert guidance for complex incidents, root-cause analysis, releases, and production transitions.
• Coach analysts and strengthen consistent functional practices across regions.

Connaissances

Infor M3

Order management

ERP governance

Cross-functional leadership

Stakeholder management

Communication

Formation

Bachelor's degree in related field

Description du poste

Associate Principal Engineer -- Infor M3 Customer Order Management Functional Solution Architect

• Full-time
• Service Region: UCC

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (18000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

The Customer Order Management Functional Solution Architect provides global functional leadership for Infor M3 across customer care, sales administration, tool rentals and service.

This role translates business priorities into scalable, supportable solutions while protecting the global template and reducing unnecessary customization.

What You Will Do

• Lead end-to‑end solution design for Customer Order Management capabilities and related cross‑functional processes.
• Own functional architecture, configuration standards, and alignment to the global M3 template.
• Facilitate discovery and fit‑gap sessions with business stakeholders and regional teams.
• Translate approved requirements into functional designs, specifications, test scenarios, and implementation guidance.
• Recommend configuration, process change, integration, or extension approaches based on business value and long‑term supportability.
• Partner with Product Management, Technical Architecture, Integrations, Development, Testing, and Support teams.
• Provide expert guidance for complex incidents, root‑cause analysis, releases, and production transitions.
• Coach analysts and strengthen consistent functional practices across regions.

Required Qualifications

• Extensive functional experience with Infor M3 Customer Order Management or a comparable global ERP platform.
• Strong knowledge of order‑to‑cash, pricing, tool rentals and service.
• Demonstrated experience leading cross‑functional solution design, fit‑gap analysis, configuration decisions, and functional specifications.
• Ability to evaluate downstream impacts across interconnected operational processes and regions.
• Ability to communicate complex ERP concepts clearly to operational, technical, and leadership audiences.
• Experience supporting a global or multi‑region Infor M3 environment.
• Experience with ERP governance, design authority, global templates, and controlled regional variation.
• Understanding of integrations, data dependencies, testing, release management, and production support.
• Strong facilitation, documentation, stakeholder‑management, and decision‑making skills.

Disclaimer:Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

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