Specialist, Assessment & Simulation Rail Training (O&M)

RTD - Regional Transportation District of Denver, CO (RTD); Denver, Northern (CO, KY); Hybrid; USD 60,000 - 84,000; Full time

Job summary

Regional Transportation District (RTD) in Denver seeks an Instructional Designer to design, develop, and deliver immersive rail training using simulators, VR, AV recording, and blended delivery methods.

You will collaborate with SMEs to define objectives, create curricula, and implement assessments to measure learner competency and readiness. A strong focus on safety, regulatory alignment, and operational applicability is required.

Qualifications

• Bachelor’s degree or equivalent in a closely related field.
• 2+ years of training, instructional design, curriculum development, or simulation-based learning.
• Experience designing or delivering technical training for rail operations or similar environments.
• Ability to develop scripts, scenarios, assessments, and rubrics.

Responsibilities

• Design, develop, and implement immersive learning experiences using simulators, VR, and AV recording systems.
• Collaborate with SMEs to identify objectives, performance expectations, and required knowledge.
• Conduct needs assessments and gap analyses for existing training programs.
• Develop full simulation courses and curricula including scenarios, materials, activities, and assessments.
• Create, test, and refine multimedia content and scripts for knowledge transfer.
• Facilitate pre-briefings and structured debriefings to enhance learning and performance.
• Develop assessment tools (rubrics, checklists, pre/post-tests) to measure competency.
• Maintain documentation and support instructors with content and delivery.

Skills

Instructional design

Simulation-based learning

SME collaboration

Assessment design

Debriefing facilitation

VR/AV content creation

Technical training

Education

Bachelor’s degree in Transportation, Organizational Development, Education, Instructional Design, Workforce Development, or related field

Tools

LMS

Articulate 360

Simulation software

Job description

At Regional Transportation District (RTD), We make lives better through connections! When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits (RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This position supports the design, delivery, and evaluation of immersive, technology-based learning programs for RTD’s commuter and light rail operations and maintenance workforce. This position ensures employees acquire the technical competencies, operational knowledge, and skills necessary to safely and effectively deliver rail service, with an emphasis on simulation, assessment, and performance evaluation. This role is responsible for collaborating with subject matter experts (SMEs) to develop simulation scripts and training scenarios aligned with specific instructional objectives, operational standards, and regulatory requirements. The role designs, implements, and manages immersive learning experiences using rail simulators, virtual reality (VR), and audiovisual (AV) recording systems to replicate real-world commuter and light rail operations and maintenance situations, including traction power, signaling, braking, doors, HVAC, accessibility systems, and onboard electronics. Work includes leading pre-briefings to orient learners, facilitating structured debriefings to encourage self-reflection, and identifying performance gaps. This role develops assessment and evaluation tools such as rubrics, checklists, and objective pre- and post-assessments to measure learner competency, readiness, and skill acquisition. Responsibilities also include routine troubleshooting, preventive maintenance, and software updates on complex simulation technology to ensure reliability and accuracy. The position develops, edits, and refines simulation content, scenarios, and multimedia materials to ensure accuracy, clarity, and alignment with instructional objectives. This role evaluates training effectiveness, implements improvements, and supports instructors in delivering high-quality, technology-based learning experiences. The role participates in needs assessments, gap analyses, and continuous improvement initiatives to maintain curriculum relevance in response to operational changes, emerging rail technologies, and fleet or service modifications. This role collaborates closely with rail operations, maintenance, safety, and regulatory partners to ensure simulation-based training supports operational readiness, workforce development, and regulatory compliance. Success in this role requires strong instructional design, simulation technology, assessment, analytical, communication, and project management skills, with the ability to translate operational and technical needs into effective, immersive learning solutions. The position directly contributes to the agency’s mission by developing a competent, knowledgeable, and safety-focused workforce for RTD’s commuter and light rail services.

Responsibilities

• Design, develop, and implement immersive, technology-based learning experiences for commuter and light rail operations and maintenance training programs, including simulator, virtual reality (VR), audiovisual (AV), classroom, hands-on, eLearning, and blended delivery methods.
• Collaborate with subject matter experts (SMEs) to identify learning objectives, performance expectations, skills, and knowledge required for employees to safely and effectively deliver rail service according to operational standards, best practices, and regulatory requirements.
• Conduct needs assessments and gap analyses to identify deficiencies within existing simulation and training programs, recommending, creating, or selecting appropriate learning experiences to close gaps.
• Develop and manage full simulation courses and curriculum for rail operations and maintenance programs, including scenario scripts, instructional materials, supplemental guides, resources, activities, assignments, and assessments.
• Create, test, and refine multimedia and simulation content, including video, audio, VR scenarios, interactive exercises, and gamification.
• Write scripts and develop content to optimize knowledge transfer, engagement, and operational relevance for commuter and light rail operations.
• Structure instructional content, scenarios, and simulation activities to support adult learning principles, performance outcomes, and operational competency.
• Continuously refine materials to address evolving operational, technological, and regulatory requirements.
• Facilitate simulation-based training sessions, including pre-briefings to orient learners, guided exercises, and structured debriefings to encourage reflection, assess performance, and identify improvement areas.
• Collaborate with operational leaders, instructors, SMEs, and external stakeholders to ensure simulation content is accurate, relevant, and aligned with current rail fleet operations, safety standards, and agency policies.
• Develop and implement assessment tools such as rubrics, checklists, and objective pre- and post-tests to measure learner competency and effectiveness of simulation-based training programs.
• Maintain documentation of simulation design, scenarios, course materials, assessments, and revisions to ensure accuracy, clarity, compliance with agency standards, and alignment with project timelines and objectives.
• Perform routine troubleshooting, preventive maintenance, and software updates on simulation equipment and technology to ensure reliability and operational readiness.
• Evaluate simulation training effectiveness, gather feedback, analyze performance metrics, and recommend adjustments to optimize learning outcomes and workforce readiness.
• Provide guidance and support to instructors on the use of simulation technologies, course delivery, and application of instructional materials to ensure consistent, high-quality learning experiences.
• Conduct research, stay current on simulation and instructional design best practices, and apply tested methodologies to improve rail training programs and curriculum effectiveness.
• Proactively communicate project status, risks, and issues to stakeholders and management; request feedback and take action to resolve content, curriculum, or learning design challenges.
• Support department-wide initiatives, special projects, and strategic learning objectives by contributing simulation expertise to program strategies, workforce development goals, and operational improvement efforts.
• Prepare reports, presentations, and recommendations for internal stakeholders and leadership regarding simulation course development, learner performance, and program outcomes.
• Foster a collaborative, inclusive, and supportive learning environment, promoting high-quality instruction, employee engagement, and continuous professional development.
• Build strong relationships with operational and instructional teams and encourage cross-functional collaboration to support simulation-based rail training objectives.

Qualifications

• Bachelor’s degree in Transportation, Organizational Development, Education, Instructional Design, Workforce Development, or a closely related field required, or an equivalent combination of education and relevant work experience.
• Minimum of two (2) years of experience in training, instructional design, curriculum development, or simulation-based learning, preferably within rail operations or maintenance.
• Demonstrated experience supporting the design, development, or delivery of technical training programs, including classroom, hands-on, eLearning, blended, or simulation-based formats.
• Experience assisting with simulation or scenario-based training development, including drafting scripts, coordinating immersive learning activities, and evaluating learner performance.
• Ability to conduct training needs assessments, identify learning gaps, and support the creation of instructional or simulation-based solutions aligned with operational, technical, and regulatory requirements for rail operations.
• Knowledge of commuter and light rail operations and maintenance environments, including fixed rail lines, yards, stations, and support services.
• Knowledge of adult learning principles, instructional design methodologies, and best practices for creating effective and engaging technical or simulation-based training.
• Familiarity with applicable local, state, and federal rail safety and operational regulations (e.g., FTA, FRA, APTA, OSHA, ADA) and ability to ensure training content supports compliance and operational standards.
• Must have a valid Colorado driver's license or the ability to obtain one within 90 days of hire.
• No DUI, DWI, or Reckless Driving violations in the past 5 years.

Knowledge, Skills and Abilities

• Knowledge of commuter and light rail operations and maintenance environments, including fixed rail lines, yards, stations, and support services.
• Knowledge of simulation-based training methods, scenario development, and immersive learning technologies used in technical, safety-sensitive, and regulated rail operations.
• Knowledge of instructional design principles, curriculum development, and adult learning strategies applicable to hands-on, eLearning, blended, and simulation-based rail training.
• Knowledge of training standards, assessment techniques, certification requirements, and learning management systems applicable to rail operations and maintenance.
• Knowledge of applicable local, state, and federal regulations governing rail operations, maintenance, training, and certification (e.g., FTA, OSHA, ADA).
• Skill in designing, developing, implementing, and evaluating simulation-based and technical training programs, including classroom, hands-on, eLearning, blended, and immersive rail solutions.
• Skill in developing assessment tools, rubrics, checklists, and pre/post evaluations to measure learner competency, operational readiness, and adherence to safety standards.
• Skill in operating, maintaining, and troubleshooting simulation technologies, VR systems, and audiovisual equipment used for rail training and structured debriefings.
• Skill in analyzing training outcomes, assessment data, and operational performance metrics to recommend improvements and optimize learning effectiveness for rail personnel.
• Ability to collaborate with subject matter experts, operational leaders, instructors, and external partners to ensure simulation-based training programs are accurate, relevant, and aligned with organizational and operational goals.
• Ability to communicate technical, procedural, and regulatory information clearly and effectively, both orally and in writing, for rail operations training audiences.
• Ability to plan, organize, and manage multiple simulation and curriculum development projects simultaneously with strong attention to detail.
• Proficient in Learning Management Systems (LMS), simulation software, instructional design tools (e.g., Articulate 360), and Microsoft Office Suite.
• Ability to maintain confidentiality, demonstrate credibility, and work professionally with internal and external stakeholders.

Other: All job-related duties as assigned. The position is designated as a Disaster Response Worker, which may require night and weekend work during natural disasters and other emergencies (e.g., activation of 24-hour Emergency Operations Center staffing). Regular office hours and work schedules may vary and include weekdays, weekends, and hours outside of 7:45 a.m. to 4:30 p.m. Becoming a bus operator or bus maintenance technician is one of the best ways for management employees to gain firsthand experience of RTD's transit operations. You may be required to obtain or maintain certification/qualification as a rail operator or technician. The position may be required to work in any of the following bus-focused functions within operations and maintenance depending on business needs and/or career growth and development: Bus Operations, Bus Maintenance, Regional Operations Center, and Service Planning & Scheduling.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS: The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations. Worker is subject to varying inside and/or outside temperatures, which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees). Work is performed both inside and outside. Subject to weather. Frequent local travel.

CAREER MAP: Based on job performance, experience, education and position availability the next step on the career map for this position may be: Instructional Designer, Bus Training (O&M), Instructional Designer, Rail Training (O&M)

Pay Range: $59,796.00 - $84,462.00 Annual

Annual EEO POLICY AND ADA ACCOMMODATIONS

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at [e-mail], or the Talent Acquisition team [e-mail]. To learn more or see our EEO policy, please visit our EEO page at: https://www.rtd-denver.com/open-records/reports-and-policies/eeo-policy RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application. RTD provides public transportation services in an eight-county region centered in Denver, Colorado. As a public agency, employees are dedicated to serving the public and providing for the transportation needs of over 3.1 million area residents as well as visitors to the region. Services include bus, rail, shuttles, ADA paratransit services, demand-responsive services, vanpools, and more. The agency’s dedicated workforce epitomizes RTD’s mission of making lives better through connections. In 2024, the system had more than 65 million boardings, a number that has seen year‑over‑year increases since 2020. RTD employs over 3,100 people and has an operating budget of $1.5billion. Together, RTD employees work hard to keep this region moving day and night. RTD is committed to full equal opportunity and affirmative action for all applicants and employees. Equal opportunity ensures all qualified applicants and employees are treated fairly and not discriminated against with regard to the individual’s race, color, national origin, sex, pregnancy, age, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. RTD participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.