Specialist Administrator | Provide CIC

Provide CIC; Colchester (VT); On-site; USD 38,000 - 42,000; Full time

Job summary

Provide CIC in Colchester is seeking a Specialist Administrator to handle all administrative functions related to the Quality and Safety Team, including confidential record keeping, management of complex databases, coordination of high-level meetings with comprehensive minute taking, project work, and personal assistant duties.

The post holder will show initiative in workload organisation, act as a first point of contact for teams and customers, and provide telephone and email support while

Qualifications

• Experience handling confidential records.
• Experience managing complex databases.
• Ability to take minutes at high-level meetings.
• Experience coordinating meetings and preparing papers.
• Strong organisational and multi-tasking abilities.

Responsibilities

• Lead on administrative processes to support the Quality and Safety Team.
• Handle confidential information with discretion and apply information-sharing rules as needed.
• Prioritise urgent actions and escalation as required.
• Review and format procedural documents and monitor review dates.
• Coordinate agendas and take minutes for high-level meetings.
• Prepare reports for Committees, including the Provide Board, and track action plans.
• Maintain databases and generate dashboards to support QA reporting.

Skills

Confidential records

Database management

Minute taking

Meeting coordination

Personal assistant duties

Job description

We are looking for a Specialist Administrator to undertake all administrative functions related to the roles and responsibilities of the Quality and Safety Team. The role involves confidential record keeping, management of complex databases, coordination of high level meetings including comprehensive minute taking, project work, and personal assistant duties.

The post holder will demonstrate a significant level of initiative in the organisation of workloads and will be required at times to make decisions and have the confidence to escape issues in a timely manner. The post holder will be required at times to be the first point of contact for teams/customers, providing telephone and email support. They will need an organised and flexible approach to their workload and have the skills to manage complex and sensitive information supporting a busy department.

• To lead on and establish administrative processes to support the Quality and Safety (Q&S) Team in conjunction with the other Administrators and provide confidential administrative support.
• To receive and manage highly confidential complex and sometimes distressing information. This requires an understanding of information sharing framework & the ability to recognise appropriate processes on a case by case basis.
• The ability to prioritise & recognise events that require urgent actions/escalation.
• To review & format procedural documents whilst monitoring compliance in relation to review dates.
• To co-ordinate agendas/papers, take minutes at multiple high level meetings.
• To prepare reports for committees, including Provide Board. Type up complex action plans & monitor the actions to ensure deadlines are met.
• To maintain complex databases & produce reporting dashboards to support clinical leads in producing quality assurance reports. To create presentations from supplied information.

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Please see the attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Specialist Administrator | Provide CIC

Company: Provide CIC Salary: £28,392 - £31,157 Per annum Hours: Full-time Location: Colchester, CO4 9YQ Job type: Permanent Posting date: 26 Oct 2026 Closing date: 25 Nov 2026

Summary

We are looking for a Specialist Administrator to undertake all administrative functions related to the roles and responsibilities of the Quality and Safety Team. The role involves confidential record keeping, management of complex databases, coordination of high level meetings including comprehensive minute taking, project work, and personal assistant duties.

The post holder will demonstrate a significant level of initiative in the organisation of workloads and will be required at times to make decisions and have the confidence to escape issues in a timely manner. The post holder will be required at times to be the first point of contact for teams/customers, providing telephone and email support. They will need an organised and flexible approach to their workload and have the skills to manage complex and sensitive information supporting a busy department.

• To lead on and establish administrative processes to support the Quality and Safety (Q&S) Team in conjunction with the other Administrators and provide confidential administrative support.
• To receive and manage highly confidential complex and sometimes distressing information. This requires an understanding of information sharing framework & the ability to recognise appropriate processes on a case by case basis.
• The ability to prioritise & recognise events that require urgent actions/escalation.
• To review & format procedural documents whilst monitoring compliance in relation to review dates.
• To co-ordinate agendas/papers, take minutes at multiple high level meetings.
• To prepare reports for committees, including Provide Board. Type up complex action plans & monitor the actions to ensure deadlines are met.
• To maintain complex databases & produce reporting dashboards to support clinical leads in producing quality assurance reports. To create presentations from supplied information.

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Please see the attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

Proud member of the Disability Confident employer scheme

This advert closes on Sunday 8 Nov 2026

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