Special Order Parts Advisor

Bretz RV & Marine; Liberty Lake (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Bretz RV & Marine is looking for a Special Order Parts Advisor in Liberty Lake, WA. This role involves managing parts requests, sourcing necessary parts, and providing exceptional customer service. Ideal candidates will have strong communication skills and a dedication to accuracy, fitting within a team-driven, family-oriented culture.

Benefits

Comprehensive medical benefits package

401(k) retirement plan with employer match

Employee discounts and borrowing program

Profit-sharing

Excellent earning potential and advancement opportunities

Qualifications

• Prior parts or inventory experience is a plus.
• Strong communication and interpersonal skills are essential.
• Able to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Monitor and respond promptly to customer and technician inquiries.
• Identify, locate, and order parts efficiently.
• Quote pricing, inventory availability, and timelines for orders.

Skills

Attention to Detail

Customer-Focused

Strong Communication

Education

High school diploma or equivalent

Job description

At Bretz RV & Marine, our culture is rooted in our core values of passion, teamwork, growth, family, and profitability. As the newest addition to our network of dealerships across the Northwest, our Liberty Lake location in the heart of Washington embodies these values. Here, we are more than a team; we are a community committed to delivering exceptional outcomes and embodying our company’s values daily. We pride ourselves on nurturing employees who demonstrate a passion for their work, loyalty to our company, and a commitment to our customers. At Bretz, you're not just taking a job but starting an exciting and rewarding career.

Join our Bretz RV & Marine Team as a Special Order Parts Advisor!

Are you looking for a rewarding career with a company that values your skills and dedication?
Bretz RV & Marine is seeking a Special Order Parts Advisor to help keep our customers'
adventures on track. If you thrive in a fast-paced environment and enjoy problem-solving, we
want to hear from you!

*The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC.

What You’ll Do:

• Handle Parts Requests: Monitor and respond promptly to customer and technician inquiries.
• Source and Procure Parts: Identify, locate, and order parts efficiently.
• Provide Accurate Information: Quote pricing, inventory availability, and timelines for orders.
• Stay Informed: Keep up with current promotions, department operations, and industry trends.
• Use Advanced Tools: Become proficient with dealership software, CRM systems, and a multi-line phone system.
• Other duties as assigned.

What You Bring to the Team:

• Experience & Education: High school diploma (or equivalent); prior parts or inventory experience is a plus.
• Attention to Detail: You excel at staying organized and ensuring accuracy.
• Customer-Focused: Strong communication and interpersonal skills are essential.
• Physical Readiness: Able to lift up to 50 lbs and stand for extended periods.

Compensation:

• $19per hour DOE

Schedule:

• Full-time
• Monday - Friday
• 8:00 AM - 5:00 PM

Benefits:

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing program.
• Profit-sharing.

Bretz RV’s Commitment to You:

• Opportunity to work in a family-oriented environment where work-life balance is valued.
• Growth and advancement opportunities.
• Team-building activities and events throughout the year.
• Engaging in a booming industry to provide the best customer experience.

About Our Dealership:

Bretz RV & Marine, a family-owned beacon for outdoor enthusiasts, began its journey in Missoula, Montana, in 1967. Founders Frank and Vi Bretz, initially involved in a service station and U-Haul rentals, ventured into the world of outdoor adventures with their foray into selling and renting travel trailers. This marked the beginning of a legacy centered around the great outdoors.

Today, Bretz RV & Marine is delighted to bring this spirit to Washington's Spokane and Liberty Lake areas. Here, amidst the region's natural splendor and vibrant community spirit, we align perfectly with our exploration and family adventure ethos.

Liberty Lake, nestled near the Idaho border, offers an idyllic backdrop for outdoor activities, with its picturesque lake, scenic parks, and numerous hiking trails. The community thrives on adventure and the natural beauty of Washington's landscapes. Spokane, the cultural hub nearby, complements this with its rich history, bustling arts scene, and the famed Spokane River running through the city. These locales resonate with the very essence of Bretz RV & Marine - a call to explore, enjoy, and cherish the great outdoors.

From our origins in Montana to our latest home in Washington, Bretz RV & Marine has grown significantly. Our team embodies our dedication to providing excellent services and fostering a passion for adventure. We specialize in helping both seasoned explorers and first-time adventurers find the perfect gear for their journeys.

Our expansion into the Spokane and Liberty Lake areas is more than just business growth; it continues the Bretz family story. It's about connecting with like-minded individuals who share our love for nature, adventure, and quality family time. We're here to help you make the most of the beautiful surroundings, whether it's a weekend getaway to Coeur d'Alene, a family camping trip in the Selkirk Mountains, or exploring the numerous trails and lakes this region is famed for.

Join us at Bretz RV & Marine in Liberty Lake, where your adventure begins, and the memories last a lifetime.

EEOC Statement:

Bretz RV & Marine is committed to a policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. This commitment extends to all aspects of our employment practices in compliance with Washington State's non-discrimination policies.

Products and Brands:

RV Manufacturers: Airstream, Coachmen, CrossRoads, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, Liberty Outdoors, Northstar, NuCamp, Redwood, Starcraft Marine, Thor, Tiffin, Vanleigh, Chaparral, Smoker Craft, Thunderjet, Mercury, Mercruiser, Volvo, Brinkley.

Boat Manufacturers:Barletta, Sea-Doo, Bayliner, Chaparral,Crownline,Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser,Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine.