Special Needs Attendant

Shelby American, Inc.; San Rafael (CA); On-site; Full time

Job summary

An established industry player is seeking a dedicated Special Needs Attendant to support safe transportation for adults with disabilities. This role involves assisting clients during transit, ensuring their comfort and safety, and providing excellent customer service. The position offers a supportive team environment and comprehensive benefits, including medical, dental, and retirement plans. With a minimum of 30 hours per week and a starting pay of $19 an hour, this is a fantastic opportunity for compassionate individuals who enjoy working with diverse populations. Join a mission-driven organization that values community and inclusivity.

Benefits

Comprehensive Benefits Package

Paid Time Off

Commute Stipend for Training

Holidays

Retirement Plan

Life Insurance

Chiropractic Services

Medical Insurance

Dental Insurance

Vision Insurance

Qualifications

• Must be friendly, reliable, and possess excellent customer service skills.
• Ability to assist clients safely and demonstrate understanding for their needs.

Responsibilities

• Supervise and assist clients during transit and ensure their safety.
• Assist the driver with loading and unloading passengers.

Skills

Customer Service Skills

Empathy for Persons with Disabilities

Reliability

Supervision Skills

Education

Valid California Driver's License

California ID Card

Job description

Vivalon is a Marin-based non-profit serving the community for 70 years and has been recognized 8 times as a "Best Place's to Work" in the North Bay, and our most recent 2025 award as "Best Social Organization" from the Marin Independent Journal.

Vivalon is looking for a Special Needs Attendant for our North Bay/Santa Rosa Routes!

The attendant performs a variety of tasks to support the driver in providing safe and proper transportation for our adult clients with disabilities. We provide full training and an excellent team-oriented work environment. Starting pay is $19 an hour. This is a Monday - Friday position with a guarantee/minimum of 30 hours per week. We offer a comprehensive benefits package beginning the first of the month following one full month of employment that includes medical, dental, vision, chiropractic, life, retirement, paid time off, holidays, and more.

Successful candidates will be able to:

• Supervise and assist clients in transit.
• Assist the driver in the proper loading and unloading of passengers.
• Know the appropriate use of securing devices for safety restraints, wheelchairs, and seat belts.
• Demonstrate understanding and empathy for persons with disabilities.
• Enjoy working with people of all ages and be sensitive to their needs.
• Display professional behavior when working with clients, co-workers, and community members.
• Follow all health and safety rules, policies, and procedures.
• Report any client concerns to the driver and the appropriate management staff.
• This Safety Sensitive position requires the ability to pass a background check.

Requirements:

• Friendly & reliable plus excellent customer service skills and a desire to help others.
• Valid California Driver's License or California ID Card.
• Provide 2 professional references.
• Ability to attend a 5 business day paid training in San Rafael, CA (commute stipend provided).
• Pass a pre-employment alcohol and drug screen and submit to random drug and alcohol testing consistent with federal law throughout employment.
• Candidates considered for this role must be 21+.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Vivalon is Proud to be an Equal Opportunity Employer.