Special Events Medical Dispatcher CrowdRx

Rural Metro Fire Department; Quincy (WA); On-site; USD 30,686 - 43,704; Part time

Benefits offered by this job

Per diem

Travel to events

Job summary

CrowdRx in Quincy, WA is hiring Event Medical Dispatchers to coordinate EMS and clinical resources at events, operating in event operation centers and incident command posts. The role may travel to large-scale national events with our festival and special operations team.

Responsibilities include implementing EMS dispatch concepts, tracking incidents, operating radio equipment, coordinating with public safety, and arranging patient transport.

Qualifications

• High school diploma or GED required and CPR certification.
• Emergency Medical Dispatcher certification or EMT/Paramedic preferred.
• Experience as EMS provider or dispatcher is an asset.
• Strong written and verbal communication skills.

Responsibilities

• Understand and implement Emergency Medical Dispatch concepts as minimum standard of care.
• Track incidents in the venue's incident management system clearly and promptly.
• Operate telecommunications and two-way radio equipment effectively.
• Coordinate with public safety agencies to obtain resources and share incident information.
• Escalate public health/safety concerns to venue staff and management.
• Allocate EMS resources according to protocols and needs.
• Coordinate and arrange emergent and non-emergent transport for patients.
• Deliver on-site BLS or ALS care, per certification level and guidelines.
• Maintain accurate paperwork and complete shift documentation.
• Travel to festivals and large events as part of the team when needed.

Skills

Emergency Medical Dispatch

Effective communication

Customer service

Telecommunications experience

EMS dispatcher certification / EMT or/

Education

High school diploma or GED

AHA/BLS Provider CPR Certification

Tools

Two-way radio

Incidents management system

Job description

Event Medical Dispatcher

PART-TIMEPER DIEM OPPORTUNITY

Starting at $27/HR

Location: Quincy, WA

We’re hiring Event Medical Dispatchers tojoinour team in Central Washington. This team member will coordinate anddispatchEMSand clinical resources atspecial events while operating in event operation centers and incident command posts. In this role, theteam member may also support the clinical team bydeliveringhigh-quality patient careandcustomer service to event guests, venue andevent staffto ourlocal partners. Our Event Medical Dispatchers will alsohave the opportunity totravel to large scale national events with our festival and special operations team.

Responsibilities:

• Understand and adequately implement the concepts of Emergency Medical Dispatch published in Principles of Emergency Medical Dispatch as a minimum standard of care
• Properly track incidents inthe venue’s incident management system in a timely and clear manner
• Operate telecommunications and two-way radio equipment in a clear and timely manner
• Communicate with other public safety agencies to coordinate additional resources orprovide incident information
• Escalate s public health /safety concerns to venue staff and internal management
• Allocate EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols
• Coordinate and arrange emergent and non-emergent transport for patients to higher level of care
• Track noteworthy incidents, event markers, and concerns utilizing the 214 form
• Deliver on-site BLS or ALS level care, dependent on certification level, in accordance with all applicable medical guidelines and protocols
• Calmly and professionally respond to calls for emergency medical assistance and public safety issues within assigned venue or event area
• Utilize medical equipment and procedures as required to provide appropriate and high-quality patient care
• Responsible and accountable for completeness and accuracy of paperwork related to position prior to completion of shift
• Properly maintain all issued uniforms and response gear and utilize all personal protective equipment
• Keep current on all required state certifications / licenses
• Maintain prompt and regular attendance
• Travel to festivals and special events as part of our communications team, as needed

MinimumRequired Qualifications:

• High school diploma or GED required
• AHA/ BLS Provider CPR Certification required
• Emergency Medical Dispatcher certificationorStateEmergency MedicalTechnicianor Paramedic certificationrequired
• Two (2) or more years of experience as an EMS provider preferred
• Effective oral, written, and interpersonal communication skillson telephone, radio, and face to face interaction
• Must havetelecommunications experience or have at least one year’s experience as an EMS or public safety dispatcher
• Effective customer service skills
• Basic computer skills
• A working understandingofSpecial Event Dispatching

Why ChooseCrowdRx? CrowdRx is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.