Special Events Attendant

SP+; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

PayActiv daily pay

Career growth opportunities

Job summary

SP+, a Metropolis company, is seeking part-time Special Events Attendants in Cleveland to support sports and entertainment events. You will greet guests, answer questions, process payments for parking, and help manage traffic at entrances and exits.

Join a team that values flexibility, daily PayActiv access, and clear opportunities for career growth while delivering friendly, efficient service at busy venues.

Qualifications

• Ability to read and comprehend simple instructions and communicate clearly.
• Capacity to handle cash transactions accurately.
• Must maintain neat appearance and wear a uniform.

Responsibilities

• Assist customers courteously and answer questions.
• Handle parking payments and issue receipts.
• Manage gate traffic and direct customers to locations.
• Arrive on time in a clean uniform.
• Provide directions and information about city locations.
• Report accidents or hazards to management.
• Count starting cash at shift start and balance transactions.
• Maintain security of cash and processing receipts.
• Work outdoors in varying weather conditions.

Skills

Cash handling

Customer service

Attentive communication

Education

Less than High School education

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Position Type: Part-Time

Responsibilities

Join SP+ in the exciting world of sports and entertainment events! If you're looking for flexibility, then you should join SP+. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started in the events venue. We are looking for Special Events Attendants with warm smiles who enjoy interacting with people.

What we offer

• Flexible work schedule
• Get paid daily with Payactiv
• Ability to learn and grow with SP+!
• Fantastic opportunities for career growth.

What you'll do

• Courteously assist customers by answering any questions they may have courteously.
• Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.
• Responsible for arriving at work every scheduled day on time and in a neat and clean uniform.
• Gives directions and is knowledgeable of surroundings to inform customers of various locations in the city.
• Control traffic at entrances and exits as needed.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility or Senior Manager.
• Communicate debris, water, oil spills, etc., to Facility or Senior Manager.
• Ability to learn each Special Event location and knowledge of requirements.
• Count "bank" money at the beginning of the shift to verify starting total.
• Collect cash and/or coupons and maintain security of cash
• Make change and issue receipts or tickets to customers for each transaction
• Verify shift transactions against money on hand and complete cashier shift report.

Qualifications

What you need

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required.
• Less than High School education or one month of related experience, training, or an equivalent combination of education and experience.
• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work the 3rd shift and weekends may be a requirement.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Ability to write simple correspondence.
• Ability to add and subtract two‑digit numbers and multiply and divide with 10s and 100s. Ability to perform these operations using units of American money.
• Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and move up to 25 pounds. The employee is required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, and humid).

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Location

US-OH-CLEVELAND