Special Event Atmosphere Stage Manager Christmastown

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 20,664,000 - 28,929,600; Full time

Benefits offered by this job

Free park admission

Discounted park tickets for family and

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in Tampa is seeking a seasonal supervisor to oversee entertainment events such as Christmastown. You will manage daily operations, schedules, and trainings for cast, technicians, and support staff, and mentor a team to deliver high-quality performances.

You will also handle logs, safety training, PPE usage, and show quality control. This role emphasizes front-line leadership, coordination across departments, and the execution of event plans while maintaining a

Qualifications

• Experience working in entertainment or guest-facing operations preferred.
• Ability to mentor staff and manage multiple tasks in a fast-paced setting.
• Strong communication and teamwork skills.

Responsibilities

• Supervise daily operations of Christmastown and other events talent.
• Maintain daily set schedules and trainings for teams.
• Mentor staff to ensure a positive, team-oriented environment.
• Provide logistical support for the Entertainment Department and events.
• Develop SOPs, attendance tracking, and daily/weekly reports.

Skills

Guest service

Team leadership

Safety awareness

Scheduling & planning

Job description

SEASONAL POSITION

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get To Do

• Responsible for the supervision and implementation of the daily operation of Christmastown and other Consumer Event Festivals talent, including following up on task assignments for cast and crew.
• Responsible for maintaining the daily set schedules as established and trainings for assigned work groups and teams as needed.
• Responsible to mentor staff to maintain a successful team-oriented productions.
• Provide over-all logistical support for the entire Entertainment Department and event operations when needed.
• Developing, updating, and following the SOP’s, attendance/performance tracking, daily reports, supply requests and other documentation required for entertainment operations.
• Ensuring the safety of all Team Members as well as ensuring that all team members are getting required safety training and are using proper PPE.
• Responsible for supervision of areas to include but not limited to; events cast, technicians, costume/dresser staff , daily hours reporting, ambassador coaching, overtime requests, deviation/sign in sheets, theatrical and technical systems, theater safety, facility maintenance and cleanliness, monitoring show quality, scheduling and participating in or running rehearsals, daily meetings and information dissemination, team member development, team member record keeping, inventory & procurement of equipment, materials and supplies.
• Responsible for developing and maintaining quality standards throughout all assigned tasks, special events and show positions.
• Responsible for maintaining the artistic and technical integrity of the show/event. Knowledge of all positions necessary for show and event operation.
• Act as front-line management representative. Act as a liaison with Production, Entertainment Technical and Operational Entertainment Management Staff.
• Responsible for coordination and implementation of special events and shows in other venues as needed.
• Responsible for assisting with Entertainment activities and special events in other facilities outside of the park as needed.
• Submit daily/weekly reports to Managers detailing all show and event related activities and other pertinent information.
• Cover for other Supervisors/Technicians/other departments as needed on their days off, vacation, absences etc.
• Work in a team environment and interact with guests and other ambassadors in a professional manner.

Perform other duties as assigned.

The perks of the position

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways.

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.