Special Care Coordinator

The Meadows of Rockwell; Rockwell, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

PTO and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

The Meadows of Rockwell Retirement Center is seeking a compassionate Special Care Coordinator to lead Memory Care services, develop person-centered care plans and train staff. You will partner with the Executive Director, healthcare teams, residents’ families, and care staff to create a safe, engaging environment tailored to cognitive needs.

You’ll oversee care plan development, staff supervision, family engagement, and adherence to state regulations, while driving quality assurance and

Qualifications

• Associate’s or Bachelor's degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in senior living, memory care, or healthcare.
• Supervisory or leadership experience in healthcare is desirable.
• Strong leadership, communication and interpersonal skills.

Responsibilities

• Lead Memory Care services with individualized care plans and staff training.
• Coordinate care with Executive Director, healthcare teams, families and care staff.
• Develop, implement and evaluate memory care programs for cognitive and emotional well-being.
• Ensure regulatory compliance and participate in quality improvement initiatives.
• Collaborate with nursing, physicians, therapists, and leadership to support operations.

Skills

Leadership

Communication

Interpersonal skills

Staff supervision

Education

Associate’s or Bachelor’s degree in Nursing or related field

Job description

About The Meadows of Rockwell Retirement Center:

At The Meadows of Rockwell Retirement Center, we are dedicated to creating meaningful experiences for our residents through compassionate, person-centered care. In our Memory Care communities, we strive to provide a safe, engaging environment where residents living with Alzheimer’s and other forms of dementia can thrive with dignity and purpose.

We are seeking a compassionate and knowledgeable Special Care Coordinator to oversee the coordination of care and programming for our Memory Care residents, ensuring the highest quality of life and well-being at The Meadows of Rockwell Retirement Center.

Why Join The Meadows of Rockwell Retirement Center?

At The Meadows of Rockwell Retirement Center, we foster a culture of compassion, leadership, and growth— for our residents and our team. We offer:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Position Summary:

The Special Care Coordinator plays a vital role in leading Memory Care services, focusing on individualized care plans, staff training, and resident engagement. This role partners closely with the Executive Director, healthcare teams, residents’ families, and care staff to support a safe, nurturing, and enriching environment tailored to the unique needs of individuals with cognitive impairments.

Essential Duties and Responsibilities:

• Care Plan Development & Management:
  • Develop, implement, and evaluate specialized memory care programs that promote cognitive function, social engagement, and emotional well-being.
  • Ensure that care practices reflect current best practices in dementia care.
  • Conduct comprehensive assessments and create person-centered care plans that reflect each resident’s history, preferences, and evolving needs.
  • Regularly review and update care plans in collaboration with families and interdisciplinary teams.
• Staff Supervision & Training:
  • Provide leadership, coaching, and specialized dementia training to care staff, ensuring a deep understanding of memory care principles.
  • Support staff scheduling and ensure adequate staffing levels for high-quality care.
• Resident & Family Engagement:
  • Serve as the primary point of contact for residents and families regarding care-related concerns.
  • Facilitate family meetings, care conferences, and communicate updates effectively and compassionately.
• Regulatory Compliance & Quality Assurance:
  • Ensure the Memory Care program complies with all state regulations, company policies, and dementia care best practices.
  • Conduct quality audits and participate in continuous improvement initiatives to maintain high standards of care.
• Collaboration:
  • Work closely with the nursing team, physicians, therapists, and other healthcare providers to coordinate care services.
  • Partner with the Executive Director and leadership team to support community operations and resident satisfaction.

Qualifications

• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

If you’re a results-driven leader with a passion for senior care, to make a difference with The Meadows of Rockwell Retirement Center!