SPECIAL AGENT, SENIOR (SEWERAGE & WATER BOARD) (CLASS CODE 2811)

City of New Orleans; New Orleans (LA); On-site; USD 55,000 - 82,000; Full time

Job summary

The City of New Orleans is seeking a Protective Services Investigator to conduct administrative, security and criminal investigations and document findings to support the city’s security posture. The role supports planning and directing the organization’s security program to prevent losses and maintain a safe workplace.

Qualifications include a Bachelor's degree in criminal justice or related field with 3 years of investigative experience, or a high school diploma with 7 years of related

Qualifications

• Bachelor's degree in criminal justice or closely related field and three (3) years of experience conducting administrative, security and/or criminal investigations.
• High school diploma or GED with seven (7) years of experience conducting administrative, security and/or criminal investigations.
• POS T certificate preferred but not required.

Responsibilities

• Investigate security incidents and conduct administrative, security and criminal investigations.
• Prepare thorough documentation of circumstances, vulnerabilities and recommended corrective actions.
• Assist in planning, organizing, and directing the organization's security program to avoid and/or control losses and provide a secure work environment.

Skills

Investigations

Documentation

Security investigations

Education

Bachelor's degree in criminal justice or related field

High school diploma or GED

Job description

Responsible protective services work involving administrative and criminal investigations of matter pertaining to security activities at the Sewerage and Water Board. Work includes the timely and thorough investigation of security as well as disciplinary activities and related matters, including the preparation of thorough documentation of circumstances, vulnerabilities and recommended corrective actions. Work also includes assisting in planning, organizing, and directing the organization's security program to avoid and/or control losses and provide a secure work environment and related work as required. A Bachelor's degree in criminal justice or a closely related field and three (3) years of experience conducting administrative, security and/or criminal investigations.

OR:

A high school diploma or G.E.D. and seven (7) years of experience conducting administrative, security and/or criminal investigations.

NOTE:

A valid Peace Officers Standard of Training (P.O.S.T.) Certificate is preferred but not required.

* Prior to appointment, the hiring agency is required to verify education, driver's license and certifications claimed by the applicant to qualify for this classification. If selected for hire, the applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

** Pay above the minimum for superior qualifications may be granted under Civil Service Commission Rule IV Sec. 2.7 based on a review of the applicant pool, candidate's verified experience, education, and/or possession of related certifications. A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years

This is an original entrance examination.

THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT [phone] OR TTY/VOICE AT [phone] or [phone].

DOMICILE REQUIREMENTS FOR EMPLOYMENT

Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013, must be domiciled in Orleans Parish within 180 days of hire. Public safety employees such as commissioned law enforcement officers hired by the New Orleans Police Department (NOPD), firefighters hired by the New Orleans Fire Department (NOFD), emergency medical technicians hired by the New Orleans Emergency Medical Services (NOEMS) and the recruits for these positions hired by these departments are excluded from this provision. Airport employees are excluded from this provision if the actual domicile of the employee is nearer to the employee’s job site than the distance from the job site to the nearest point of Orleans Parish.

Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.

DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD)

Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.

BACKGROUND CHECK:

The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.

APPLICATIONS:

Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement.

DELAY IN THE MAIL:

The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.

WORKING TEST PERIOD:

Effective August 1, 2026, the working test (probationary) period for employees in executive service classifications shall be two (2) years in duration. The working test period for all other employees shall be one (1) year in duration.

SUBSTANCE ABUSE TESTING:

The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their