INFORMATION TECHNOLOGY SUPERVISOR (S&WB) (C0180)

City of New Orleans; New Orleans (LA); On-site; USD 90,000 - 150,000; Full time

Job summary

The City of New Orleans seeks a highly responsible supervisor to manage computer networks and systems for the Sewerage and Water Board. You will provide technical expertise, coordinate with vendors, and oversee hardware, software, and network activities within a complex utility environment.

This role includes budget development, procurement oversight, drafting bids and RFPs, and ensuring timely problem solving, reporting, and compliance.

Qualifications

• Bachelor's Degree in Computer Science, CIS, GIS, telecommunications or a closely related field from an accredited college or university and 5 years of progressively responsible experience in a technical environment.
• Or nine (9) years of progressively responsible experience in a technical environment including web development, budget development and management, IT procurement, drafting bids/RFPs, and monitoring and reporting.

Responsibilities

• Manage computer networks and systems and provide technical expertise for hardware, software, and network activities.
• Coordinate with vendors and contractors and oversee procurement for information technology.
• Develop budgets, monitor fiscal performance, and draft technical bids and RFP specifications.
• Provide problem-solving assistance and prepare regular reporting on IT activities.

Skills

Web development

Budget development

Procurement management

RFP drafting

Monitoring & reporting

Education

Bachelor's Degree in Computer Science/CIS/GIS/Telecommunications

Job description

Highly responsible technical and specialized supervisory work in the overall management and administration of computer networks and systems unique to the Sewerage and Water Board of New Orleans. Duties include providing technical computer expertise for Sewerage and Water Board users as it relates to hardware, software, and network activities; coordinating with vendors and contractors; and offering technical assistance for problem solving. Work also includes budget development, fiscal management monitoring and reporting, and technical bid and RFP specifications for hardware, software and personal services; and related duties as required.

Note: Employees in this classification may work a fixed or rotating shift, Saturdays and emergencies. Employees in this classification are considered essential and must report to work in declared emergencies.

EITHER:

A Bachelor's Degree in Computer Science, Computer Information Systems (CIS), Geographic Information Systems (GIS), telecommunications or a closely related field from an accredited college or university* and (5) years of progressively responsible experience in a technical environment. Work must have included the following areas:

• web development
• budget development and management
• management of procurement for organization-wide information technology
• drafting technical bids and Request For Proposal (RFP) specifications for hardware, software and personal services related to information technology
• monitoring and reporting

OR:

Nine (9) years of progressively responsible experience in a technical environment which must have included the following areas:

• web development
• budget development and management
• management of procurement for organization-wide information technology
• drafting technical bids and Request For Proposal (RFP) specifications for hardware, software and personal services related to information technology, and monitoring and reporting.

*Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

*Hiring rate will be contingent upon an assessment of the applicant pool, candidate's verified experience, knowledge, and possession of related certifications.

This position requires a one year probationary period.

A rating of training and experience weighted 100%. All related previous experience will be considered for qualification purposes, however credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.

This is an original entrance examination.

THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT [phone] OR TTY/VOICE AT [phone] or [phone].

DOMICILE REQUIREMENTS FOR EMPLOYMENT

Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.

Additional exceptions to the domicile requirement may be made on a case-by‑case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.

DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD)

Domicile requirements are currently waived for the purpose of application**. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). **Additional exceptions to the domicile requirement may be made on a case-by‑case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.

BACKGROUND CHECK

The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.

DELAY IN THE MAIL

The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.

WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.

SUBSTANCE ABUSE TESTING

The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9.

A MEDICAL EXAMINATION

is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers.

A MEDICAL SCREENING

, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.

GOOD MORAL CHARACTER

is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.

IMPORTANT

Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.

VETERANS PREFERENCE

On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.

HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED)

must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education are not acceptable. High School diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).

ACCREDITED COLLEGES AND UNIVERSITIES

An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).

EXPERIENCE

Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants).

PROFESSIONAL ADMINISTRATIVE EXPERIENCE

The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.

OFFERS OF EMPLOYMENT OR PROMOTION

Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process.

Revised 1/91, 4/03, 7/05, 2/07, 8/10, 2/12, 8/15, 6/16, 1/17, 1/19, 2/23, 8/23, 3/24, 6/24, 2/25.