Spec Master Patient Index

Ensemble RCM; Johnson City (TN); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Time off

Retirement plan

Well-being programs

Professional certification support

Tuition reimbursement

Incentive programs

Zusammenfassung

Ensemble is seeking a Master Patient Index Specialist to ensure the accuracy and integrity of patient identity data across the enterprise, supporting continuity of care and regulatory compliance. You will be the primary resource for resolving duplicate records, chart corrections, and medical record number inquiries within the EHR and related systems.

Collaborating with patient access, Health Information Management, and technical teams to resolve identity discrepancies, prevent downstream billing

Aufgaben

• Ensure accuracy and integrity of patient demographic and identifier data across the enterprise.
• Resolve duplicate records and perform chart corrections.

Jobbeschreibung

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Master Patient Index Specialist ensures the accuracy and integrity of patient demographic and identifier data across the enterprise, supporting continuity of care and compliance with regulatory standards. Serves as the primary resource for resolving duplicate records, chart corrections, and medical record number inquiries within the electronic health record and related systems. Maintains and reconciles patient identity data by performing merges, unmerges, and contact moves, ensures accurate linkage of records across registration, scheduling, and clinical systems. Collaborates with patient access, Health Information Management, and technical teams to resolve identity discrepancies, prevent downstream billing errors, and upholds organizational data integrity standards.

Join an award-winning company

• Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

Employment Disclaimers - Ensemble