Overview
At Quest, we’re continually investing in new services to bring speed, clarity, and ease to our patients. As a specialized professional, you’ll obtain medical information directly from patients, which can include conducting a personal history interview over the phone, collecting samples, or providing on-site health coaching. This role is integral to our organization, helping individuals make informed life decisions quickly and confidently.
Location: Cincinnati, Ohio | Job function: Operations | Job family: Per Diem Examiner | Shift: Day | Employee type: On-Call | Work mode: Remote
Success profile
- Adaptable
- Flexible
- Organized
- Responsible
Responsibilities
- Perform biometric screening at client sites including finger stick blood collection, BMI, Blood Pressure and other health screening services based on service package
- Perform basic waived testing technical procedures on blood samples and complete required quality control
- Provide exceptional customer service at all health screenings
- Maintain accurate, complete, and legible records
- Participate in training/retraining and continuing education programs as necessary
- Comply with all designated safety policies and procedures in the work area, including use of protective equipment when necessary to prevent exposure to potentially infectious agents
- Understand and comply with applicable federal, state, and local laws; adhere to quality assurance procedures and good manufacturing practices
- Maintain HIPAA and OSHA standards while on events
- Perform other related duties as necessary
Qualifications
Education / Experience
Required Work Experience: N/A
Preferred Work Experience: At least 1 year of healthcare experience in a professional setting preferred.
Physical and Mental Requirements
- Lift light to moderately heavy objects (1 to 15 pounds frequently; 16 to 40 pounds occasionally; 41+ pounds with assistance)
- Requires use of phone and PC
- Fine dexterity with hands/steadiness
- Handling stress & emotions
- Concentrating on tasks
- Making decisions
- Adjusting to change
- Examining/observing details
- Sitting or standing for long periods
- Travel as part of the position
Knowledge
Must be knowledgeable of required regulations and comply with them
Skills
- Proficient with finger sticks and manual blood pressure
- Ability to understand and perform complex procedures and techniques and work with complex instrumentation (Cholestech and/or Cardio Check experience preferred)
- Skills for proper specimen and reagent handling, labeling, processing, preparation, transportation, and storage
- Excellent customer service internally and externally
- Good written and verbal communication skills
- Ability to read, understand and follow detailed procedures
- Basic computer skills (internet/email)
- Strong communication skills
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Education / Licenses
Education: Some College Courses (Required)
Licenses/Certifications: Meet state licensure requirements, if applicable (Required)
Benefits
Quest offers a comprehensive total rewards package and resources to support a healthy lifestyle and career development:
- Paid health time: Non-exempt employees scheduled to work at least 20 hours/week accrue time off for vacation, personal needs, and health-related absences. Those working less than 20 hours earn Health Time only.
- Spring Health: Resources and guidance on legal, financial, mental health, well-being, parenting, caregiving, and work-life topics.
- Recognition Quest: Notes of appreciation and points-based recognition redeemable for merchandise and gift cards.
- 401(k): Eligible to join on date of hire with company match up to 5% of annual salary.
- Training opportunities: Management support and training to develop skills.
To stay in touch, sign up for job alerts to receive current and future opportunities and Quest news.