Spanish-Speaking Crisis & Survivor Advocate

Family Crisis Center; Emmetsburg (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance (medical)

Dental insurance

Vision insurance

Vacation/Sick Leave

Simple IRA

Non-Exempt status

Job summary

Family Crisis Center is seeking a Bilingual Advocate to provide on-site crisis intervention and survivor-centered advocacy in Spencer, IA, serving multiple counties. Fluency in Spanish is essential to support Spanish-speaking survivors with trauma-informed, culturally responsive services.

The role includes direct client services, interpretation, case management, community outreach, and ongoing training. Travel, irregular hours, and adherence to confidentiality are required; a Bachelor’s degree

Qualifications

• Bachelor’s degree in a human service field or equivalent.
• Bilingual in Spanish and English required.
• Experience in crisis intervention or victim advocacy preferred.
• Ability to travel frequently and work irregular hours.

Responsibilities

• Provide crisis intervention, safety planning, and survivor-centered support in medical and community settings.
• Provide verbal and written interpretation and translation in Spanish and English as needed during client interactions, documentation, and community outreach.
• Ensure language access for LEP clients by facilitating clear communication and understanding of services and rights.
• Respond to referrals from clinic staff, law enforcement, or external agencies, ensuring timely assistance.
• Assess and address immediate crisis needs, prioritizing survivor safety and well-being.
• Accompany survivors to medical exams, law enforcement interviews, court hearings, and other essential services.
• Advocate on behalf of survivors with police, prosecutors, medical providers, public benefits agencies, and other service organizations.
• Establish and uphold professional boundaries, maintain confidentiality, and avoid conflicts of interest.
• Maintain direct service hours per month supporting victims.
• Participate in on-call rotations and irregular hours as needed.
• Case management and documentation of intake, service logs, needs assessments, and referrals.

Skills

Bilingual Spanish-English

Crisis intervention

Advocacy

Interpreting/Translation

Documentation

Client counseling

Education

Bachelor’s degree in human services

Job description

Family Crisis Center is seeking a Bilingual Advocate to provide on-site crisis intervention and survivor-centered advocacy in Spencer, IA, serving multiple counties. Fluency in Spanish is essential to support Spanish-speaking survivors with trauma-informed, culturally responsive services.

The role includes direct client services, interpretation, case management, community outreach, and ongoing training. Travel, irregular hours, and adherence to confidentiality are required; a Bachelor’s degree