Spanish speaker needed for Phone Validation

Hubstaff blog; Pleasanton (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

A company focused on healthcare data validation is looking for a bilingual freelancer fluent in Spanish and English. This remote position demands high attention to detail as you will be verifying healthcare information through phone calls with institutions. Training will be provided and offers a long-term collaboration after a successful probation period.

Benefits

On-the-job training

Opportunity to work with a diverse international team

Long-term collaboration opportunities

Qualifications

• Fluent in Spanish and English (C2 level or equivalent).
• High attention to detail and ability to follow guidelines.
• Availability for 40 hours/week during Spain's healthcare business hours.

Responsibilities

• Conduct phone calls to verify information from healthcare institutions.
• Follow KPIs based on accuracy and time for task completion.
• Deliver high-quality data as per weekly performance metrics.

Skills

Attention to detail

Fluency in Spanish

Fluency in English

Communication

Education

Education or work experience in life science or healthcare

Job description

Spanish speaker needed for Phone Validation full time

We are seeking a detail-oriented and reliable freelancer to join our team and play a crucial role in ensuring the accuracy of our healthcare data. This project involves making phone calls to various healthcare institutions (hospitals, doctors’ offices, clinics, etc.) to verify pre-existing information. This freelance position involves tasks that generally require 40 hours per week to complete and necessitates availability during the entirety of standard healthcare business hours of Spain

What’s in it for you?

Learn how to conduct outbound phone calls to healthcare institutions based on provided data sets

Follow clear Key Performance Indicators (KPIs) based on error rates and time spent on each task

Become comfortable with medical terms, degrees, specialties & workplaces

Join and integrate into an international steward base

Job requirements:

Personal computer/laptop

Good to great internet (10 mbs +) (https://www.speedtest.net/)

Fluent Spanish and English with at least C2 or equivalent level, focus on reading and speaking skills

Communicate actively to gain understanding of the tasks at hand

Availability during the entirety of the standard healthcare business hours of Spain(Monday-Friday, 9:00 AM - 5:00 PM local time, with potential variations)

Availability to perform task completion that generally necessitates 40 hours / week

Motivation to acquire new skill by learning set of rules and guidelines provided in the training book

Be able to deliver high-quality data within each week in accordance with set KPIs

High attention to detail

We offer:

Remote freelance role

on-the-job training and opportunity to work with a diverse international team

Nice to have:

Education or work experience in the life science (education or professional experience)/ healthcare industry

Call center experience

Noise cancelling tools/equipment

Work from anywhere

Long-term collaboration after a successful probation period of one month