Spanish Medical Interpreter BWH

Partner's Healthcare; Boston (MA); On-site; USD 32,000 - 45,000; Part time

Job summary

Mass General Brigham's Brigham and Women's Hospital is seeking an interpreter to facilitate language services for patients and families. You will interpret requests, work with qualified interpreters, and translate materials such as pre-operative instructions, discharge papers, and patient education.

This onsite, part-time role (30 hours per week) is based at 75 Francis Street. The position includes day shifts, competitive hourly pay, and benefits information as described in the posting.

Qualifications

• Bachelor's Degree in a human relations field (e.g., sociology, psychology) is highly preferable.
• Healthcare and/or medical interpreting experience (2-3 years) preferred.
• Fluency in English and Spanish, both written and verbal.
• Prior training in medical terminology and interpreting skills.
• Knowledge of culture-specific care.

Responsibilities

• Serve as a mediator to enhance communication between staff and patients/families in medical care.
• Keep accurate documentation of interpretation encounters (location, duration, purpose).
• Coordinate and train staff on telephone language interpretation services and equipment.
• Answer calls promptly and conduct interpretation in a friendly, professional manner.
• Maintain professional appearance, conduct, and promptness in all interpreted situations.
• Adhere to the standard code of ethics for medical interpreters.

Skills

Bachelor's degree

HS diploma

Interpreting experience

Bilingual English/Spanish

Medical terminology training

Cultural competence

Education

Bachelor's Degree in Human Relations

High school diploma or equivalent

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for facilitating the successful delivery of services to patients and family members of various languages.

Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials. Does this position require Patient Care? Yes

Essential Functions

• Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.
• Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
• Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
• Answer calls promptly and conduct interpretation in a friendly and professional manner.
• Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.
• Adheres to standard code of ethics for medical interpreters.

Qualifications Qualifications

• 1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable. High school diploma or equivalent required
• 2. Healthcare and/or medical interpreting experience 2-3 years preferred
• 3. Fluency of English and Spanish, both written and verbal.
• 4. Prior training of medical terminology and interpreting skills.
• 5. Knowledge of culture-specific care.

Knowledge, Skills and Abilities

• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Being aware of others' reactions and understanding why they react as they do.
• Talking to others to convey information effectively.
• Understanding the implications of new information for both current and future problem-solving and decision-making.

Additional Job Details (if applicable)

Shift: 30hr day position

Remote Type: Onsite

Work Location: 75 Francis Street

Scheduled Weekly Hours: 30

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $23.34 - $33.37/Hourly

Grade: 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.