Spanish Licensed Health Insurance Agent

MCI; Wyoming; Remote; USD 40,000 - 60,000; Full time

Job summary

MCI is seeking a Spanish Licensed Health Insurance Agent to work remotely. The role involves providing healthcare information, assisting customers with insurance policies, and ensuring compliance with regulations. Candidates should possess a valid insurance license and strong communication skills in both English and Spanish.

Benefits

PTO

Health coverage

Retirement plans

Incentives

Career growth opportunities

Qualifications

• High school diploma or GED required.
• Valid Healthcare Insurance License is mandatory.
• Proficiency in Microsoft Office Suite is preferred.

Responsibilities

• Provide information to customers about healthcare options and insurance policies.
• Help customers select appropriate insurance policies.
• Ensure compliance with insurance regulations and company policies.

Skills

Communication skills in English

Communication skills in Spanish

Organizational skills

Interpersonal skills

Proficiency in Microsoft Office Suite

Education

High school diploma or GED

Valid Healthcare Insurance License

Job description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Remote Work-at-Home

Job Type

Full-Time

Position Responsibilities

• Provide information to customers about healthcare options and insurance policies.
• Help customers select appropriate insurance policies.
• Engage with customers to understand their needs and offer relevant solutions.
• Ensure compliance with insurance regulations and company policies.
• Deliver high-quality service to ensure customer satisfaction.
• Respond to inquiries regarding coverage, benefits, claims, and other questions.
• Maintain accurate customer information and documentation.
• Stay updated on insurance regulations, healthcare policies, and market trends.
• Promote insurance products to meet sales targets.
• Resolve customer concerns about their policies.
• Collaborate with team members and departments for cohesive service.
• Participate in ongoing training to maintain licensure and skills.

Candidate Qualifications

• High school diploma or GED
• Valid Healthcare Insurance License
• Proficiency in Microsoft Office Suite
• Excellent communication skills in English and Spanish
• Strong organizational and interpersonal skills
• Flexible schedule and ability to multitask

Requirements

• Wired Ethernet connection with minimum 20 Mbps download and 10 Mbps upload speeds
• Two 21" monitors
• Own headset (specific models to be recommended)

Conditions of Employment

• Authorized to work in the applicable country
• Willing to undergo background/security checks and drug screening

Compensation & Benefits

Competitive starting salary based on experience, with benefits including PTO, health coverage, retirement plans, incentives, and career growth opportunities.

Physical and Other Requirements

Sedentary work requiring long periods of sitting, operating computers and office equipment, with occasional movement. Reasonable accommodations provided as per ADA guidelines.

About MCI

MCI is a prominent provider of business process outsourcing, IT services, and customer experience solutions, recognized for rapid growth and industry leadership.