Spanish-Language Fair Hearings Specialist I

NYS Office of Temporary & Disability Assistance; New York (NY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Telecommuting up to 50%

New York City location pay $4,150

Job summary

New York State Office of Temporary and Disability Assistance (OTDA) seeks a Fair Hearings Specialist 1 (Spanish Language) in New York City. The role handles hearings related to public assistance programs, translates and processes hearing requests, and collaborates with local districts to ensure timely responses.

Telecommuting up to 50% may be available. Qualified candidates will have four years of paraprofessional or professional experience in social services or related programs.

Qualifications

• Four years of paraprofessional or professional experience providing services to individuals in need of social services programs or implementing/administering programs regulated by NY OTDA and related agencies.

Responsibilities

• Provides information regarding hearing procedures to State agency and local district staff, clients and their representatives, and other parties.
• Processes requests for administrative hearing records, Fair Hearings, Homebound Hearings, and related requests; schedules hearings; prioritizes hearings; manages workflow at hearing locations; and handles other matters regarding the administrative hearing process.
• Handles general inquiries from clients, their representatives or local agencies and makes referrals to appropriate program areas.
• Determines continuation of aid status and good cause for adjourning and reopening hearings.
• Drafts responses to correspondence relating to the hearing process.
• Screens and processes emergency hearings.
• Retrieves, analyzes and updates information from multiple NYS systems.
• Identifies governmental entity or agent taking adverse action against clients and notifies relevant parties about a hearing request.
• Fields compliance complaints and refers complex cases to supervisors.
• Gathers statistical data and prepares reports.
• Assists supervisor in preparing written procedures.

Job description

New York State Office of Temporary and Disability Assistance (OTDA) seeks a Fair Hearings Specialist 1 (Spanish Language) in New York City. The role handles hearings related to public assistance programs, translates and processes hearing requests, and collaborates with local districts to ensure timely responses.

Telecommuting up to 50% may be available. Qualified candidates will have four years of paraprofessional or professional experience in social services or related programs.