Spanish Bilingual Pharmacy Technician, Telehealth

Navitus Health Solutions; Madison (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

A health services company is seeking a Telehealth Pharmacy Technician to support patient care via remote interventions. This role involves conducting medication therapy management, coordinating with healthcare teams, and ensuring compliance with regulations. Ideal candidates have a high school diploma, pharmacy technician certification, and previous pharmacy experience. The position offers top-tier benefits including paid time off and a 401K match.

Benefits

Health, Dental, and Vision insurance

20 days paid time off

401K company match of up to 5%

Qualifications

• Valid Pharmacy technician license/certification as required by state laws.
• Previous experience as a Pharmacy Technician.
• Knowledge of healthcare industry practices and HIPAA regulations.

Responsibilities

• Provide outreach to members, prescribers, and pharmacy providers.
• Conduct telephonic comprehensive medication interviews.
• Maintain knowledge of regulations regarding CEC programs.

Skills

Communication skills

Team collaboration

Regulatory knowledge

Education

High school diploma or GED

Valid Pharmacy technician license/certification

Job description

Overview

Navitus Health Solutions is seeking a Telehealth Pharmacy Technician to join our CEC Operations department!

This position will have the opportunity to impact patient's health every day via the delivery of best-in-class interventions and patient care. Working with pharmacists, nurses and a supportive leadership team, the Telehealth Pharmacy Technician (CPhT) is responsible for aiding in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members. The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member's medication regimen.

In addition, the Telehealth CPhT will assist in clinical outreach through the Personalized Member Transition program, Star adherence program and Academic Detailing programs. The Telehealth CPhT will be responsible for obtaining and verifying member information, performing interventions, and executing telephonic outreach to new and existing members and prescribers.

Is this you? Find out more below!

Responsibilities

• Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM
• Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program
• Field inbound phone calls from members to initiate MTM or other CEC services
• Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program
• Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes
• Maintain knowledge of regulations regarding CEC programs
• Develop a full understanding of Navitus Clients' member experience and how the CEC contributes to improved health and wellness
• Compliance with all applicable HIPAA and CMS regulations
• Other duties as assigned

Qualifications

• High school diploma or GED
• Valid Pharmacy technician license/certification as required by state laws
• Previous experience as a Pharmacy Technician
• Experience as a member of a multi-disciplinary team is preferred
• Knowledge of applicable data privacy practices and laws is preferred
• Knowledge of healthcare industry practices and HIPAA regulations
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

#LI-Remote

Location

Remote

Location : Country

US