Spaceport Experience Coordinator

InvestedintheMission; Town of Texas (WI); On-site; USD 52,000 - 75,000; Full time

Job summary

SpaceX is seeking a Spaceport Experience Coordinator to support planning and execution of employee programming, events, and onsite services at Starbase. You will manage vendor logistics, onboarding materials, tours, and guest support to ensure a seamless daily experience and uphold SpaceX standards.

The ideal candidate is highly organized, with strong communication skills and the ability to handle multiple tasks in a fast-paced environment. Evening and weekend availability may be required.

Qualifications

• 1+ year in hospitality, event coordination, operations, or employee engagement.
• High school diploma or equivalent.
• Strong multitasking and time management.
• Proactive, collaborative work style and service orientation.
• Clear written and verbal communication.
• Experience coordinating events, vendors, or guest-facing programs.

Responsibilities

• Coordinate logistics for experience events and programming, including timelines and onsite execution.
• Lead support for school, VIP, and internal tours with prep materials and handoffs.
• Manage resident orientation flow and service introductions.
• Oversee scheduling, coordination, and communication for onsite service vendors.
• Assist with weekly updates to internal calendars and announcements.
• Track vendor invoices, purchase orders, and related expenses.
• Collaborate with facilities, culinary, housekeeping, hospitality, and onsite leadership.
• Help collect feedback to inform program improvements.

Tools

Microsoft Office

Google Drive

Asana

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SPACEPORT EXPERIENCE COORDINATOR

The Spaceport Experience Coordinator supports the planning and execution of employee programming, events, onsite services, and special initiatives that enhance daily life at Starbase. This role manages vendor logistics, prepares internal communications, assists with onboarding new residents, and plays a lead role in tour and guest support. The Coordinator is at the center of operations for employee experience and is essential to ensuring day-to-day offerings run smoothly and meet the SpaceX standard. The ideal candidate is highly organized, communicative, and capable of managing multiple tasks in a fast-moving environment. They take ownership of logistics and follow-through, thrive on problem-solving, and are passionate about creating seamless experiences for both employees and guests.

RESPONSIBILITIES:

• Coordinate logistics for experience events and programming, including timelines, run-of-show, vendor support, RSVPs, and onsite execution
• Serve as a lead support for school, VIP, and internal tours, ensuring prep materials, handoffs, and tour logistics are complete and aligned
• Manage resident orientation flow, assisting with welcome materials, amenity walkthroughs, and service introductions
• Oversee scheduling, coordination, and communication for onsite service vendors (e.g. massage therapists, barbers, dog groomers)
• Assist with weekly updates to internal calendars and communication platforms, including announcements and service reminders
• Track and submit vendor invoices, purchase orders, and related expense documentation
• Collaborate with technicians and specialists to prep event materials and ensure all programs are properly staged and supported
• Partner cross-functionally with facilities, culinary, housekeeping, hospitality, and onsite leadership to align execution
• Help collect feedback and observations to inform program improvements and planning

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 1+ years of experience in hospitality, event coordination, operations, or employee engagement

PREFERRED SKILLS AND EXPERIENCE:

• Strong multitasking and time management skills
• Experience coordinating events, vendors, or guest-facing programs
• Clear and professional written and verbal communication
• Proficiency with Microsoft Office, Google Drive, or tools like Asana
• Service-oriented with a proactive and collaborative work style
• Organized, reliable, and comfortable working with shifting priorities

ADDITIONAL REQUIREMENTS:

• Must be available for evenings, weekends, and overtime as needed
• Must be able to travel to support offsite experience programs or operations at other SpaceX sites

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's [e-mail].