Spa Sales Specialist
Massage Heights Indianapolis
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Benefits offered by this job
Job summary
Qualifications
- Exceptional guest service and communication abilities are required.
- Previous experience in sales, retail, or guest services.
- Strong critical thinking skills, especially in resolving conflicts.
Responsibilities
- Achieve monthly sales targets through membership and gift card sales.
- Provide exceptional service by listening and responding to guests' needs.
- Promote therapeutic benefits of massage therapy and skin therapy.
- Educate guests about services and products.
Skills
Job description
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- Free uniforms
- Paid time off
- Wellness resources
- Employee discounts
- Opportunity for advancement
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts
- Competitive pay with commission and bonus opportunities
Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.
- 6–8-hour shifts
- Full and part-time positions available
- Required 1 weekend shift
- Days and evening shifts available
- Achieve monthly sales targets through membership and gift card sales
- Provide exceptional service by listening, communicating, and responding to guest’s needs
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate guests confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
- Exceptional guest service and communication abilitiesPrevious experience in sales, retail, or guest services is required
- Proficient with basic computer software and quick to learn new systems
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Thrives in collaborative team settings
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
- Loyal
- Authentic
- Passionate
- Diligent
Compensation: $15.00 - $18.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members.
Entry level
Full-time
Sales and Business Development
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