Spa Sales & Guest Experience Specialist

Hand & Stone Massage and Facial Spa; Forney (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus program

Employee discounts

Advancement opportunities

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Forney, TX is seeking a Spa Sales Associate to greet clients, answer phones, book appointments, and educate guests on memberships and services. This role blends excellent customer service with sales, offering commission and bonus opportunities.

You’ll work with a supportive team in a fast-paced environment, with paid training, growth opportunities into lead or management roles, and employee discounts on services and products.

Qualifications

• Customer service experience preferred in service or retail settings.
• Strong interpersonal and communication skills.
• Comfortable advising guests and making recommendations.
• Reliable, punctual and team-oriented.

Responsibilities

• Greet clients and create a warm, professional experience
• Answer phones and help guests book appointments
• Educate clients on memberships, services, and promotions
• Recommend services and upgrades based on client needs
• Help maintain a clean, organized, and calm spa environment
• Work as part of a team to reach spa goals
• Assist with outreach, follow-ups, and client communication

Skills

Customer service

Sales experience

Communication

Front desk

Job description

Hand & Stone Massage and Facial Spa in Forney, TX is seeking a Spa Sales Associate to greet clients, answer phones, book appointments, and educate guests on memberships and services. This role blends excellent customer service with sales, offering commission and bonus opportunities.

You’ll work with a supportive team in a fast-paced environment, with paid training, growth opportunities into lead or management roles, and employee discounts on services and products.