Spa Sales & Guest Experience Specialist

Hand & Stone - 1133 Savannah Hwy - Charleston, SC; Charleston (SC); On-site; USD 42,981,000 - 63,039,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Vision insurance

Dental insurance

Employee discounts

Bonus based on performance

Advancement opportunities

Free uniforms

Training & development

Childcare discounts

Job summary

Hand & Stone Massage and Facial Spa - Charleston is looking for Spa Sales Associates to join our busy Charleston location. You are a critical link in ensuring our customers' experience is outstanding and you will be part of a team that values growth and advancement.

As one of the busiest spas in the area, we offer great personal growth opportunities, competitive compensation with hourly wage plus commissions and bonuses, and full health benefits.

Qualifications

• Provide excellent customer service to members/guests and promote spa services.
• Sell memberships, gifts cards and upgrades while maintaining a guest-centered experience.
• Answer phones and assist with appointment bookings in a busy spa environment.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Team player and positive attitude.

Skills

Customer service

Sales

Communication

Tools

Spa Soft

Microsoft Office

Job description

Hand & Stone Massage and Facial Spa - Charleston is looking for Spa Sales Associates to join our busy Charleston location. You are a critical link in ensuring our customers' experience is outstanding and you will be part of a team that values growth and advancement.

As one of the busiest spas in the area, we offer great personal growth opportunities, competitive compensation with hourly wage plus commissions and bonuses, and full health benefits.