Spa Sales & Customer Care Specialist — Flexible Hours

Massage Envy; Florida; Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free massage or facial monthly

Online & In-Person training

Résumé du poste

Massage Envy in Florida is seeking a full-time client services associate to greet clients, schedule services, and handle inquiries with warmth and professionalism. You will help educate clients about memberships while maintaining confidentiality and delivering a welcoming experience in a busy spa setting.

This role offers an hourly wage starting at $15 and increasing to $16 after training, with 35–40 hours per week guaranteed.

Qualifications

• Flexible schedule including mornings, nights, and weekends.
• Customer Service/Sales experience preferred but not required.
• Computer savvy.
• Self-motivated and able to prioritize & organize work.
• Enthusiastic and upbeat personality.
• Bi-lingual.
• Empathy and positive language.
• Clear communication and active listening.
• Willingness to improve and multi-task.
• Coachability and phone etiquette.

Responsabilités

• Greet clients upon arrival with kindness and a smile.
• Schedule services and go above and beyond for each customer.
• Answer phone calls professionally.
• Address questions with empathy and patience.
• Protect client confidentiality and maintain a safe, therapeutic environment.
• Sell memberships by explaining benefits of regular massage, skin care, and stretch.

Connaissances

Customer Service

Bi-lingual

Empathy

Phone etiquette

Communication skills

Description du poste

Massage Envy in Florida is seeking a full-time client services associate to greet clients, schedule services, and handle inquiries with warmth and professionalism. You will help educate clients about memberships while maintaining confidentiality and delivering a welcoming experience in a busy spa setting.

This role offers an hourly wage starting at $15 and increasing to $16 after training, with 35–40 hours per week guaranteed.