Spa Sales Associate - Membership & Customer Experience

Hand & Stone - 750 N. Krocks Road - Allentown PA; Allentown (Lehigh County); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental insurance

Vision insurance

Life Insurance

Supplemental Insurance

401(k)

401(k) matching

Employee discounts

Paid time off

Training & development

Free uniforms

Opportunity for advancement

Job summary

Hand & Stone Allentown Hamilton Crossing at 750 N Krocks Rd, Allentown, PA 18106 is seeking Sales Associates to join our team. The ideal candidate is responsible, driven, with excellent communication skills, a positive attitude, and a winning personality.

A history of delivering exceptional customer service is essential for success in meeting membership sales goals. As a Sales Associate, you will greet clients, answer phones, set appointments, educate on services and enhancements, and promote

Qualifications

• Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality.
• Candidates should have a demonstrated history of providing exceptional customer service in prior roles.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

Skills

Customer service

Communication skills

Positive attitude

Sales

Job description

Hand & Stone Allentown Hamilton Crossing at 750 N Krocks Rd, Allentown, PA 18106 is seeking Sales Associates to join our team. The ideal candidate is responsible, driven, with excellent communication skills, a positive attitude, and a winning personality.

A history of delivering exceptional customer service is essential for success in meeting membership sales goals. As a Sales Associate, you will greet clients, answer phones, set appointments, educate on services and enhancements, and promote