Spa Sales Associate — Flexible Hours & Growth

Hand & Stone Franchise Corp; Allentown (Lehigh County); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Supplemental Insurance

Life Insurance

Employer Contributions to Medical Insu

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Hand & Stone Allentown Hamilton Crossing seeks a Sales Associate to drive membership sales and deliver outstanding customer experiences. You will greet clients, answer calls, set appointments and actively promote services while upholding spa cleanliness standards.

The role includes achieving performance-based goals, promoting promotions and events, and contributing to a positive, customer-focused environment with opportunities for advancement.

Qualifications

• Demonstrated history of providing exceptional customer service in prior roles.
• Ability to meet membership sales goals and promote services.

Responsibilities

• Meet membership sales goals.
• Achieve performance-based goals (Membership Conversion, Booking Efficiency, Call Conversion, Gift Card Sales).
• Maintain knowledge of service menu and educate clients on benefits and enhancements.
• Provide excellent customer experience by answering phones, setting appointments, greeting clients, and handling membership sales.

Skills

Customer service

Communication

Sales

Membership sales

Job description

Hand & Stone Allentown Hamilton Crossing seeks a Sales Associate to drive membership sales and deliver outstanding customer experiences. You will greet clients, answer calls, set appointments and actively promote services while upholding spa cleanliness standards.

The role includes achieving performance-based goals, promoting promotions and events, and contributing to a positive, customer-focused environment with opportunities for advancement.