Spa Sales Associate

Hand & Stone - Frisco; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a leading spa company as a Spa Associate in San Francisco, where you'll provide exceptional customer service and enhance guest experiences in a dynamic environment. With flexible schedules, commission potential, and a focus on teamwork, this position offers a rewarding career path in health and wellness.

Benefits

Hourly wage plus commissions and bonuses

Professional and safe work environment

Employee rewards program

Employee referral bonus

Qualifications

• Knowledge of Microsoft Office applications and spa management software.
• Excellent personal appearance and good communication skills.
• Ability to multitask effectively while focusing on guest experience.

Responsibilities

• Provide excellent customer service to members and guests.
• Answer phones and book appointments.
• Promote health and wellness benefits of massage therapy.

Skills

Customer Service

Communication

Teamwork

Multitasking

Education

Basic accounting principles

Tools

Microsoft Office

Spa Soft

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing short of OUTSTANDING! The primary qualifications and requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards, and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment and appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Must be able to work at least one weekend day. Starting pay is $11 per hour. Every sold membership earns $10 commission. We also include other perks!

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Professional and safe work environment
• Employee rewards program and employee referral bonus

Job Requirements:

• Knowledge of Microsoft Office applications, Spa Soft (training provided), and basic accounting principles
• Excellent personal appearance, good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask effectively while focusing on the guest

At Hand and Stone, Opportunity Knocks.

Over 500 locations across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full-time and part-time options available with flexible schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest and employee with respect. We believe happy employees lead to happy clients. Join our team and see for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company from Hand and Stone Franchise Corp. and its affiliates. Each franchisee is responsible for all employment decisions, including hiring, firing, benefits, and employment terms. Hand and Stone Franchise Corp. does not process applications. For questions about the application or hiring process, contact the local franchisee directly.

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What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re expanding nationwide and committed to franchise and employee success.

"Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided, allowing me to focus on my clients' needs 100%."