Spa Sales Associate

Hand & Stone Massage and Facial Spa; Palm Coast (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Hand & Stone Massage and Facial Spa in Palm Coast, FL is hiring a Spa Associate to handle front desk sales, greeting guests, answering phones, and scheduling appointments. The role offers an hourly wage plus commissions as part of a membership-based model.

You will learn the spa menu, educate clients on services, and pursue sales goals in a team-focused environment with flexible full-time or part-time shifts. Training is provided to ensure excellent customer service.

Qualifications

• Customer service experience preferred.
• Sales experience a plus, commissionable roles.
• Must be organized and detail-oriented.

Responsibilities

• Meet membership sales goals and educate clients on options.
• Build relationships with clients and members.
• Answer phones, schedule appointments, and greet guests.
• Maintain spa cleanliness and professional appearance.

Skills

Customer Service

Sales

Communication

Team Player

Education

High School Diploma or Equivalent

Job description

Hand and Stone Massage and Facial Spa, located in Palm Coast, FL is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

If You Are

• Passionate about customer service
• Motivated by success.
• Interested in Beauty, Health, and Wellness

Then we want to meet you

We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude!

What We Offer

Competitive Compensation

-hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk!

Build Your Own Paycheck

with our membership sales model!

• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth -You have the potential for rapid promotions, based on performance
• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours- Part Time and Full Time shifts available!
• Positive and Professional Work Environment There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts-Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute To Success

• Meet membership sales goals – commission experience helpful but not necessary.

Build client and member relationships to educate on options tailored to their needs.

• Detailed knowledge of the menu of services –don’t worry, we’ll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Qualifications

• High School Diploma or Equivalent
• 18 years old or older please
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.