Spa Sales and Guest Service Associate - RICHMOND ALIANA LOCATION

Hand & Stone Careers; Fulshear (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading massage and facial spa is seeking Spa Associates to ensure each visit is memorable for clients. Responsibilities include meeting membership sales goals, providing excellent customer service, and upholding cleanliness standards. The role offers flexible shifts and opportunities for growth within the spa industry. Ideal candidates will have strong communication skills and a passion for wellness.

Benefits

Flexible shifts

Training and growth opportunities

Supportive work environment

Qualifications

• Ability to meet membership sales goals.
• Detailed knowledge of services offered.
• Excellent customer service skills.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members.
• Schedule appointments and answer phones.

Skills

Customer service

Sales skills

Communication

Job description

Overview

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart

Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.

Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.

Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience

Our Spa Associates

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
• Are available to work some evenings and weekends