Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; Arvada (CO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa in Arvada, Colorado is seeking a dedicated Spa Associate to provide exceptional experiences for our clients. This role requires meeting sales goals and delivering outstanding customer service to both members and guests.

The ideal candidate should be passionate about wellness and have a detailed knowledge of service offerings. Join a leading wellness provider with extensive training and growth opportunities.

Qualifications

• Excellent customer service skills.
• Detailed knowledge of service menu.
• Ability to meet sales goals.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service.
• Communicate promotions and service options.

Job description

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client’s month. Our Spa Associates play a crucial role in achieving this goal. They are dedicated to creating 5-star experiences for every client and ensuring each service is memorable and exceptional.

Benefits

• Bonus based on performance
• Health insurance
• Training & development
• Wellness resources

What Sets Hand & Stone Apart

• Opportunity: This role is more than just answering the phone. Boost your paycheck with our stress‑free membership model. Join the industry leader in wellness with 20 years of proven success.
• Convenience: We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth: Enhance your spa industry career with live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused: Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. (LifeMart program benefits available in spas that partner with ADP)

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.