Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; Lehi (UT); On-site; USD 15,000 - 25,000; Part time

Benefits offered by this job

Convenient scheduling options

10% KinderCare discount

LifeMart program benefits

Job summary

Hand & Stone Massage and Facial Spa in Lehi, Utah is looking for a Spa Associate to create memorable experiences for clients. You will meet sales goals, provide exceptional service, and maintain cleanliness standards.

This 15-hour-a-week position offers a fixed schedule, training opportunities, and family-oriented benefits. Join a supportive environment with a focus on both client and employee well-being.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests.

Responsibilities

• Uphold spa cleanliness standards.
• Answer phones and schedule appointments.
• Perform various duties as assigned.

Skills

Customer service

Sales communication

Guidance on services offered

Job description

Welcome to Hand & Stone Massage and Facial Spas. Our vision is simple: to make each visit the best hour of our client’s month. Our Spa Associates play a crucial role in achieving this goal by creating 5‑star experiences for every client.

What sets Hand & Stone Apart

• Opportunity – This role is more than just answering the phone. Boost your paycheck with our stress‑free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well‑being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth – Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused – Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. LifeMart program benefits available in spas who partner with ADP.

Our Spa Associates

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Hours

• 15 hours a week with a set schedule. We need 1‑2 closing shifts and 1 Sunday a month.
• Occasionally helping on another shift when required.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.