Spa Sales and Customer Service Associate

Hand & Stone Massage and Facial Spa; Stoneham (MA); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free uniforms

Flexible scheduling

Employee discounts on spa services and

products

Employee referral bonuses

Training & development

Contests and rewards programs

Descrizione del lavoro

Hand & Stone Massage and Facial Spa Stoneham is seeking a motivated Spa Sales Associate to welcome guests, schedule appointments, and educate clients on massage and facial services. You will promote memberships and upgrades while building lasting guest relationships and maintaining accurate records.

The role offers an hourly base pay of $15-$16, with membership sales commissions, performance bonuses, and flexible scheduling.

Competenze

• Customer service and/or sales experience preferred.
• Comfortable recommending memberships and wellness services.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional appearance.
• Reliable, team-oriented, and goal-driven.
• Available to work evenings, weekends, or peak business hours as needed.

Mansioni

• Welcome guests and create a warm, professional first impression.
• Answer phones and assist with scheduling appointments
• Educate guests on the benefits of massage and facial services
• Recommend memberships, upgrades, gift cards, and wellness services
• Build strong relationships with members and encourage retention
• Maintain accurate client records and appointment schedules
• Help keep the spa clean, organized, and welcoming
• Support the team in delivering an exceptional guest experience

Conoscenze

Customer service

Sales experience

Communication

Relationship-building

Multitasking

Positive attitude

Descrizione del lavoro

• Employee rewards program/employee referral bonus
• Bonus based on performance
• Free uniforms
• Opportunity for advancement

Benefits

• Contests
• Employee rewards program/employee referral bonus
• KinderCare Childcare Discounts
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Spa and Membership Sales Associate

$15-$16/Hour + Membership Sales Commissions + Bonuses

Join a team where great customer service and sales skills are rewarded.

Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.

As a Spa Associate You’ll

• Welcome guests and create a warm, professional first impression
• Answer phones and assist with scheduling appointments
• Educate guests on the benefits of massage and facial services
• Recommend memberships, upgrades, gift cards, and wellness services
• Build strong relationships with members and encourage retention
• Maintain accurate client records and appointment schedules
• Help keep the spa clean, organized, and welcoming
• Support the team in delivering an exceptional guest experience

What We Offer

• $15-$16 per hour base pay
• Membership sales commissions
• Performance bonuses and sales incentives
• Flexible scheduling
• Employee discounts on spa services and products
• Employee referral bonuses
• Ongoing contests and rewards programs
• Positive, team-oriented work environment
• Growth opportunities within a nationally recognized spa brand

What We're Looking For

• Customer service and/or sales experience preferred
• Comfortable recommending memberships and wellness services
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Positive attitude and professional appearance
• Reliable, team-oriented, and goal-driven
• Available to work evenings, weekends, or peak business hours as needed

SA421

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.