Spa Receptionist - Roles available in Monmouth and Ocean County!

Hand & Stone Marco Region; New Jersey; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Sales Associate at Hand & Stone, where you'll be the main point of contact for clients. This role involves scheduling appointments, selling memberships, and providing excellent customer service. With competitive pay and growth opportunities, it's a great chance to advance your career in a supportive environment.

Benefits

Competitive commissions and bonuses

Potential for position growth to lead sales associate

Qualifications

• Sales experience with proven results; membership sales is a plus.
• Excellent verbal and written communication skills.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Schedule and confirm appointments, balance the daily appointment book.
• Communicate sales promotions and service options with clients.
• Uphold store cleanliness standards in the entire spa.

Skills

Sales

Communication

Customer conflict resolution

Organization

Multi-tasking

Education

Associate or Bachelor’s Degree

Tools

Zenoti Spa software

Job description

Location : Roles available in Monmouth and Ocean County!

Are you looking for a dynamic work environment which compensates you on success? Then look no further because Hand and Stone wants to talk to you!!

We are in search of a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists / licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.

You MUST have a POSITIVE ATTITUDE with excellent COMMUNICATION and SALES skills to join our team!

POSITION SUMMARY

• Communicate sales promotions and service options with clients
• Schedule / Confirm appointments and balance the daily appointment book
• Greet and check-in / out clients before / after their appointment
• Learn about our products and services for effective, clear communication
• Execute the daily operational tasks, day-to-day goals and priorities assigned by management
• Uphold store cleanliness standards in the entire spa
• Communicate the continually changing schedule and operational needs with coworkers
• Communicate with both massage therapists and estheticians to maximize the appointment book

POSITION REQUIREMENTS

• Sales experience with proven results; membership sales is a plus
• Capability to work flexible hours including nights, weekends and some holidays
• Excellent verbal and written communication skills
• A fast learner, with a positive attitude; remain calm in fast pace environment
• Computer proficiency; knowledge of retail / appointment booking computer systems is a plus
• A strong team player with the ability to work independently under minimal supervision
• Exceptional with organizing and prioritizing; attention to detail and multi-tasking
• Critical thinking skills, including customer conflict resolution
• Have reliable transportation to / from work

PREFERABLE QUALIFICATIONS

• Associate or Bachelor’s Degree
• 2+ years in sales
• Experience using Zenoti Spa computer software

We offer hourly-rate pay with competitive commissions and bonuses. There is also the potential for position growth to a lead sales associate position.

To join our team, please submit a resume!

Location : Roles available in Monmouth and Ocean County!

Job Types : Full-time, Part-time, Commission

Pay : $15.00 - $20.00 per hour - We offer generous compensation / commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges as well as points which are awarded weekly and can be used towards product and or services!