Spa Receptionist, Kohler Waters Spa - (req67166)

Sterling Kohler; Burr Ridge (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join Kohler Waters Spa as a Spa Receptionist, where you’ll provide excellent service and support to guests while enjoying a tranquil work environment. This part-time role requires strong communication and customer service skills, and offers competitive hourly pay along with tips. Become a part of our world-class team dedicated to five-star luxury and guest satisfaction.

Benefits

401(k) with company matching

Health, vision, and dental benefits

Ongoing personal development opportunities

Qualifications

• Must be 18 years old or older.
• Prior customer service experience within a spa environment preferred.
• Ability to perform tasks requiring use of multiple computer systems.

Responsibilities

• Provide service and maintain cleanliness standards at a Forbes 5-Star level.
• Use Property Management System to process transactions and book treatments.
• Process all retail transactions with attention to detail.

Skills

Customer service experience

Strong communication skills

Strong detail-orientation

Job description

Spa Receptionist, Kohler Waters Spa

Work Mode:Onsite

Location:Burr Ridge, IL

Opportunity

Our Kohler Waters Spa team at Burr Ridge offers more than 50innovative spa services using the healing properties of Earth’s mineral-richwaters and provides an oasis of tranquility in the heart of a bustling WindyCity neighborhood. Join our world-class team of spa professionals and help ourguests renew and recharge while they experience five-star living at itsfinest.

Specific responsibilities of a Spa Receptionist include:

• Provideservice and maintain cleanliness standards at a Forbes 5-Star level
  
• UseProficient Property Management System (and related systems) use tocorrectly process transactions, complete orders and accurately book/editspa treatments
  
• Beknowledgeableof spa treatments, spa policies, spa amenities andoverall options and ability to communicate with our guests
  
• Processall retail transactions, paying special attention to details
  
• Receiveguest feedback/complaints and, with supervision, resolve any guest/staffissues as they arise
  
• Enforcespa policies (service requirements, age restrictions, guest behavior,etc.) with supervision/support to maintain a relaxing spa atmosphere
  
• Attendspa events and monthly staff meetings as communicated by supervisor toensure satisfactory guest experiences
  
• Compliancewith Kohler Company attendance policy, safety standards and spa SOPs tocreate a safe and engaging work environment for all
  

This is a Part Time position working weekdays & weekendswith shiftsbetween 8:00amand 9:00pm.

Skills/Requirements

• Mustbe 18 years old or older
  
• Priorcustomer service experience within a spa environment preferred, but notrequired
  
• Strongcommunication skills and ability to work in a fast paced environment
  
• Strongdetail-orientation
  
• Abilityto perform tasks requiring use of multiple computer/guest managementsystems

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly pay range for this position is $13.60 + tips/gratuity . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .