Spa Receptionist Front Desk · AIRE Ancient Baths New York, Upper East Side

AIRE Ancient Baths Copenhagen; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

AIRE Ancient Baths, reconnu pour son ambiance relaxante inspirée des traditions anciennes, recherche un réceptionniste de spa. Le candidat idéal sera dynamique, axé sur le service à la clientèle et disposé à travailler dans un environnement de luxe, garantissant la satisfaction des clients tout en maintenant une atmosphère accueillante.

Benefits

Assurance santé: médicale, dentaire, vision

Jours de congé: 5 jours de PTO, 7 jours de maladie

Opportunités de croissance

Plan 401K

Avantages pour les transports

Expérience mensuelle de bain gratuite

Réductions pour les employés

Bonus de recommandation

Réductions de gym

Qualifications

• Expérience en service client dans l'hospitalité requise.
• Flexible et ponctuel.
• Bilingue anglais et espagnol est un plus.

Responsibilities

• Accueillir chaleureusement les visiteurs et gérer les transactions.
• Maintenir les standards de luxe et de chaleur.
• Gérer le système de réservations.

Skills

Communication

Service client

Organisation

Gestion du temps

Multitâche

Education

Expérience en service client

Expérience dans un cadre de luxe ou un spa

Tools

Microsoft Office

Job description

About Us:

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions. Our locations are in restored historic buildings in major cities worldwide.

We have 9 centers: Tribeca, Upper East Side, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes, with a future Toronto location opening in 2025.

We pride ourselves on a caring, inclusive, and welcoming work environment.

Upper East Side Location:

Housed in a historic building that was once MOMA's art warehouse, this 9,600 sq ft space combines art and relaxation, featuring baths of various temperatures and six double massage rooms. The building also functions as a residence, offering a unique setting for relaxation.

The Role:

As a Spa Receptionist, you will warmly welcome visitors, set the tone for their experience, check clients in and out, and handle cash transactions. A thorough knowledge of the company and excellent communication skills are essential.

Key Responsibilities:

• Maintain standards of luxury, warmth, and hospitality.
• Provide exceptional customer service to high-end clients.
• Be friendly, energetic, and personable.
• Communicate effectively, listening and responding to client inquiries.
• Multitask, stay calm under pressure, and work efficiently.
• Be courteous and respectful to all.
• Ensure the presentation of the reception area.
• Build gift packages and perform other duties as assigned.
• Operate the reservation system.

Who You Are:

• Experience in customer service within hospitality is required.
• Experience in luxury settings or spas is preferred.
• Proficient in Microsoft Office.
• Punctual, reliable, and flexible with scheduling.
• Organized and detail-oriented.
• Bilingual in English and Spanish is a plus.

Why You Should Join Us:

• Pay: $20/hour + Tips
• Health insurance: medical, dental, vision
• PTO: 5 days
• Sick days: 7
• Growth opportunities
• 401K plan
• Commuter benefits
• Monthly complimentary bath experience
• Employee discounts and perks
• Referral bonuses
• Gym discounts
• Inclusive and supportive team environment