Spa Receptionist - Beau Rivage

MGM Resorts International; Biloxi (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the entertainment industry is seeking a Spa Receptionist to provide exceptional service and create memorable guest experiences. This role includes managing bookings and ensuring customer satisfaction within the spa and salon setting. Employees will enjoy a variety of perks, including wellness programs, discounts, and free meals.

Benefits

Wellness incentive programs

Employee dining room meals

Health & Income Protection benefits

Development opportunities

Discounts on hotel, food, retail, and entertainment

Qualifications

• Must be 18 years old or older.

Responsibilities

• Provide professional and engaging customer service to guests.
• Assist guests with Spa and Salon appointments.
• Promote and sell service treatments and retail products.

Skills

Customer Service

Attention to Detail

Communication

Job description

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Spa Receptionist, you will set the stage for guest experience with your welcoming smile and service. By understanding theirunique stories and needs, you will own their experience to create WOW moments and memories they will carry with them farbeyond their stay with us.

THE STARTING RATE:$14.50 (+ service charge and 3% commission)

THE DAY-TO-DAY:

• Consistently offer professional, friendly and engaging service to exceed guest expectations.

• Follow all departmental and policies and procedures including safety and sanitation policies.

• Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients.

• Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system.

• Promote and sell service treatments, enhancements, upgrades and retail products.

THE IDEAL CANDIDATE:

• Must be 18 years old or older.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16052

Are you ready to JOIN THE SHOW? Apply today!