Spa Receptionist

Hand & Stone - 7600 Dr Phillips Blvd - Orlando, FL; Daly City (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Une entreprise leader dans les services de spa au niveau national recherche un réceptionniste de spa pour garantir une expérience client exceptionnelle. Vous aurez un rôle clé dans la vente et l'accueil des clients tout en bénéficiant d'une formation continue et d'opportunités d'avancement. Ce poste offre un environnement de travail positif et professionnel avec des heures flexibles.

Benefits

Compensation concurrentielle

Concours de vente

Possibilité d'avancement

Formation continue

Horaires flexibles

Environnement de travail positif

Remises pour les employés

Qualifications

• Doit avoir 18 ans ou plus.
• Excellente organisation et attention aux détails.
• Capacité à travailler en équipe et de manière autonome.

Responsibilities

• Atteindre les objectifs de vente.
• Assurer le service à la clientèle aux membres et aux invités.
• Répondre aux appels et planifier des rendez-vous.

Skills

Customer Service

Organization

Communication

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Dr Phillips/Windermere, is seeking a Spa Receptionist. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision