Spa Massage Therapist - Full/Part Time, Holiday Pay

PM Hotel Group

United States

On-site

USD 19,000 - 28,000

Full time

10 days ago

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Benefits offered by this job

Double pay on holidays

Discounted hotel stays within Modus/PM

Access to portion of your earned wages

Paid Sick Leave

Free Online Therapy

Employee Referral Program

Tuition reimbursement opportunities

Job summary

Modus by PM Hotel Group seeks qualified massage therapists to provide professional, therapeutic, and rejuvenating massage therapies and body treatments to spa guests at Dr. Wilkinson's Backyard Resort & Mineral Springs in Calistoga.

The role offers both full-time and part-time opportunities with a pay range starting at $16.99 per hour, plus potential to earn $40.00–$62.00 per service provided, including tips. Weekend availability is required. Training, discounts, and benefits are provided.

Qualifications

Must adhere to state sanitation laws and requirements.
Must have an ability to learn new spa services to meet the needs of the spa.
Excellent interpersonal skills and the ability to work well with co-workers and the public.
Possess a courteous, friendly and professional manner.
Must have an understanding of sales and the importance of meeting goals.
Must be trustworthy and reliable.
Patience and tact required to accommodate customer needs, and resolve occasional difficult situation.

Responsibilities

To perform all massage and body work services including table and chair massage, body treatments, bath treatments, foot treatments following the established protocols, and allotted treatment times.
To understand and respond to all guest needs and requests in a timely and professional manner.
Provide the highest level of personalized guest service while maintaining an enthusiastic and helpful attitude.
To conserve and monitor supplies and assets of the spa.
Complete shift checklists on a daily basis, replenishing supplies, cleaning equipment and re-stocking laundry.
To attend all scheduled treatment and product knowledge training sessions.
To directly set and maintain high standards of service and cleanliness.
To assist in the training of other team members as directed.
Assist with special projects, events and promotions as needed.
To promote spa services and products throughout the property.
To use available time to help with spa operations as requested.
To up-sell treatments to guests as appropriate.
To prescribe in written format home care products and treatment as appropriate.
To represent the spa and hotel in a positive and professional manner as requested.
To continually market the spa internally and externally by attending special events when requested and building relationships.
To comply with all company policies and procedures.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
To attend all mandatory meetings as directed.
To perform other tasks, including cross‑training, as directed.