Spa Massage Therapist — Elevate Guest Wellness

White Lodging Services, Inc.; Charlotte (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay option

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Referral bonuses

Leadership development and tuition

Hotel room discounts

Growth opportunities across market

Job summary

White Lodging Services, Inc. is seeking a professional Massage Therapist to join our Charlotte-area spa team. You will perform massage and body treatments to high standards, ensuring guest comfort and privacy while maintaining spa cleanliness and supplies.

The role emphasizes warm, service-focused interactions and ongoing guest education. The ideal candidate holds active state licensure, has experience in massage therapy, and can stand for long periods while lifting up to 25 lbs.

Qualifications

• Current state licensure as a Massage Therapist.
• 2+ years of industry experience preferred.
• Proficiency in performing all applicable massage and body treatments.
• Excellent verbal and written communication skills.
• Outstanding people skills with a warm, friendly, and professional manner.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to stand for extended periods of time while performing services.
• Ability to push, pull, and lift up to 25 lbs. on a regular basis.

Responsibilities

• Perform massage and body treatments in accordance with established service standards and current certifications.
• Deliver an exceptional guest experience by anticipating needs and creating a warm, welcoming environment.
• Maintain expert knowledge of spa services, products, hotel amenities, and the local area.
• Educate guests on product ingredients, benefits, and at-home care recommendations.
• Answer guest questions in a knowledgeable, professional, and service-focused manner.
• Maintain treatment rooms, supplies, and service areas in accordance with spa standards.
• Protect guest privacy and confidentiality at all times.
• Perform other duties as assigned.

Job description

White Lodging Services, Inc. is seeking a professional Massage Therapist to join our Charlotte-area spa team. You will perform massage and body treatments to high standards, ensuring guest comfort and privacy while maintaining spa cleanliness and supplies.

The role emphasizes warm, service-focused interactions and ongoing guest education. The ideal candidate holds active state licensure, has experience in massage therapy, and can stand for long periods while lifting up to 25 lbs.