Spa Massage Therapist — Elevate Guest Experience

Arch Amenities Group; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Arch Amenities Group is seeking a Massage Therapist for Privai spa at KIMPTON EPIC in Miami. You will perform massages and body treatments to guests, uphold the Arch Amenities Group experience, and maintain spa standards.

You’ll assess guest needs, follow safety protocols, and stay informed about products. Strong customer service, teamwork, and communication skills are essential for success in this role.

Qualifications

• High School Diploma or GED required.
• Valid state massage therapy license.
• Previous massage and body work experience.
• Customer service experience, preferably in a spa.
• Ability to build rapport with guests.
• Clear verbal and written communication skills.
• Energetic, enthusiastic, and professional demeanor.
• Availability including nights, weekends, and holidays.

Responsibilities

• Provide massages and body services per the menu.
• Assess contraindications before service.
• Maintain cleanliness and disinfect equipment daily.
• Create and maintain client notes and treatment records.
• Attend meetings and trainings.
• Report incidents to management.
• Suggest additional spa services and products.
• Arrive on time and adhere to schedule.

Skills

Customer service

Communication skills

Team player

Rapport building

Product knowledge

Time management

Multitasking

Education

High School Diploma or GED

State massage therapy license

Tools

Massage oils and lotions

Hot stones

Paraffin heaters

Job description

Arch Amenities Group is seeking a Massage Therapist for Privai spa at KIMPTON EPIC in Miami. You will perform massages and body treatments to guests, uphold the Arch Amenities Group experience, and maintain spa standards.

You’ll assess guest needs, follow safety protocols, and stay informed about products. Strong customer service, teamwork, and communication skills are essential for success in this role.