Spa Manager In Training

Hand & Stone Massage and Facial Spa; Weatherford (TX); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Spa Manager Trainee to join their rapidly growing team. This exciting role offers the opportunity to develop leadership skills while learning the ins and outs of spa management. You will be trained to maximize profits through exceptional customer service and effective staff management. With a focus on collaboration and communication, you will help create a positive workplace culture. If you are passionate about sales, have a dynamic personality, and are eager to grow within a supportive environment, this is the perfect opportunity for you!

Benefits

Bonus based on performance

Health insurance

Paid time off

Long term growth opportunities

Competitive compensation

Commission opportunities

Employee discounts

Qualifications

• Dynamic leader with strong sales and marketing skills.
• Excellent communicator and organizer with a focus on customer satisfaction.

Responsibilities

• Direct and organize spa operations to maximize profits.
• Manage staff effectively and ensure customer satisfaction.
• Learn to perform data analysis to drive business decisions.

Skills

Sales and Marketing

Leadership

Interpersonal Skills

Organizational Skills

Communication Skills

Empathy

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Benefits:

1. Bonus based on performance
2. Health insurance
3. Paid time off

Job Description:

At Hand and Stone, opportunity knocks. Hand & Stone Massage and Facial Spa is looking for a Manager Trainee. We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!

We are currently seeking an energetic and reliable Spa Manager Trainee to help us continue to grow our locations.

Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?

As the Spa Manager Trainee, you will learn how to direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager Trainee will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation. Our goal is to offer the trainee a fast-track to becoming a Spa Manager within our organization. In this role you will also be visiting each of our locations in our group to learn and adapt to different sales environments and staffing challenges. You'll be exposed to high volume experienced locations and newer more nurturing needs of spa development processes.

Please come join us if you:

1. Have a great personality and excellent interpersonal skills!
2. Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue.
3. Are a dynamic leader who can manage a diverse staff.
4. Have great communication skills and connect well with staff and stakeholders.
5. Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations).
6. Are an empathic individual who can put yourself in someone else’s shoes.
7. Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry.

Responsibilities:

1. Overcome objections during the sales process and increase the membership base.
2. Learn to perform data analysis that drives business decisions and success.
3. Learn to use sound judgment, work independently, with minimal supervision.
4. Plan and direct to meet the daily needs of the operation.
5. Track staff schedules efficiently to optimize capacity, revenue, and profits.
6. Maintain the utmost cleanliness and soothing ambiance of the premises.
7. Learn to manage inventory effectively.
8. Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints.
9. Learn how to maintain compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
10. Learn to effectively hire, train, supervise, develop, and mentor all team members according to Hand & Stone policies and procedures.
11. Learn how to motivate and empower the team to achieve high standards.
12. Able to report to different locations in the Fort Worth Metroplex area not to exceed 30 miles.

What’s in it for you?

1. Long term growth opportunities
2. Competitive compensation
3. Commission opportunities and generous bonuses
4. Employee discounts

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.